Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick | Page 7

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
164 Reviews
5.0

164 Reviews

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164 Reviews of Justin Hendrick

July 28, 2025

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Employee Rating

Tyler provided excellent customer service from our first visit through to the purchase. He was knowledgeable and a great communicator who provided valuable advice during the sales process. He has continu More

by davemc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Sullivan

Aug 08, 2025

Lexus of Chattanooga responded

Dave, thank you for your kind words and for recognizing Tyler’s dedication and expertise! We’re delighted to hear he provided excellent service, clear communication, and valuable advice throughout your journey. Tyler truly embodies the spirit of care and commitment we cherish at Lexus of Chattanooga. We’re grateful to have you as part of our Lexus family and look forward to continuing to serve you with the same passion and care.

July 26, 2025

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Tyler was so good to work with! We had a lot of interaction over the past few months waiting on the GX to come available. I would 10/10 recommend this dealership! More

by Molly Mills
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 08, 2025

Lexus of Chattanooga responded

Molly, thank you for your wonderful recommendation! We’re so happy Tyler could support you throughout the wait for your GX and make the journey enjoyable every step of the way. Your kind words truly brighten our day. Welcome to the Lexus of Chattanooga family — enjoy every mile in your new GX!

July 21, 2025

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I have purchased many Lexus, BMW’s and Audi’s, and this dealer experience is superb. The attention to detail, the recommendations and the warnings help with making a terrific choice. Thank you Ralph and yo More

by tmmdds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Aaron Schreiner

Jul 22, 2025

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ralph and our team provided you with superb service, attention to detail, and helpful recommendations. It’s an honor to be your trusted dealership alongside Lexus, BMW, and Audi, and we look forward to continuing to support you with exceptional care. Warm regards,

July 15, 2025

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Ralph Paty and Ed Emerson were incredible to me and my family on the purchase of our new GX 550. It was the first time I’ve left a dealership completely satisfied and confident in my choice and the servic More

by Johnny-Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ed Emerson

Jul 22, 2025

Lexus of Chattanooga responded

Dear Johnny, Thank you so much for your kind words and for allowing Ralph Paty and Ed Emerson to assist you and your family with your new GX 550! We’re thrilled to hear you left completely satisfied and confident in your purchase—that’s exactly the experience we strive to deliver. It was an honor to serve you, and we look forward to being here for you every step of the way.

July 11, 2025

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Bought a new RX 500h from salesman Ralph Paty. Ralph was very professional, top notch. We had to wait for the car and Ralph kept us informed during the waiting period. When the car arrived Ralph w More

by goparb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ryan Kennedy

Jul 14, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your RX 500h purchase went so smoothly and that Ralph Paty provided you with the exceptional service we strive to deliver every day. Ralph truly exemplifies what omotenashi is all about—genuine hospitality, professionalism, and a deep commitment to taking care of our guests throughout the entire journey. We’re so grateful for your continued loyalty and kind words about our entire team—from sales to service. It’s people like you who make Lexus of Chattanooga such a special place. We’ll be sure to pass along your heartfelt thanks to Ralph and celebrate the way he cared for you during the wait and delivery process. Enjoy every mile in your new RX 500h, and please know we’re always here when you need us.

June 18, 2025

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Two words: Ralph Paty. Ralph is a consummate professional and a pleasure to work with. I went to Lexus of Chattanooga planning on buying a new Lexus and had already picke More

by ssyount
Sales Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Lexus of Chattanooga responded

Thank you so much for your amazing review! Ralph truly embodies professionalism and care, and we’re thrilled he made your Lexus buying experience effortless, easy, and even fun. Your recommendation means the world to us. We can’t wait to welcome you back anytime at Lexus of Chattanooga! 🚘✨😊

June 13, 2025

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Ralph Paty made the process of buying my first car stress free and transparent. Highly recommended! More

by madisynpage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Josiah Sadek

Jun 19, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled Ralph made your first car buying journey stress-free and transparent — that’s exactly the care we strive to provide at Lexus of Chattanooga. Congratulations on your new car, and we’re here for you every step of the way! 🚘✨

June 02, 2025

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Employee Rating

Fred did a fantastic job! From start to finish, Fred made the car buying experience easy and convenient. We ordered a couple of additional of parts before the car and Fred ens More

by Dbtibbs1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 05, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience! Fred and Madison, along with our entire team at Lexus of Chattanooga, are thrilled to have made your car buying journey smooth, detailed, and truly special. Providing that white-glove, caring service is what Omotenashi is all about. We’re honored to have earned your trust and can’t wait to welcome you back for many great drives ahead! #LexusOfChattanooga #Omotenashi

May 24, 2025

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Employee Rating

Excellent dealer. Ralph Paty is great sales person. Best customer services I ever had buying a car. More

by BK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

May 26, 2025

Lexus of Chattanooga responded

Thank you so much, BK! We’re delighted to hear Ralph provided you with the best customer service you’ve ever experienced when buying a car. That’s exactly the kind of care and dedication we pride ourselves on here at Lexus of Chattanooga. We truly appreciate your kind words and look forward to serving you again in the future!

May 15, 2025

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Employee Rating

Very easy to work with. Super transparent when wanting to know information on the car and availability. Good communication skills all around More

by Bradywillocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

May 26, 2025

Lexus of Chattanooga responded

Thank you so much, Brady! We’re delighted to hear that our team made your experience easy and transparent, especially when it came to answering your questions and keeping you informed. Clear communication is at the heart of how we serve every guest at Lexus of Chattanooga. We appreciate your kind words and look forward to helping you again in the future!

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