Justin L. Bolen | Page 12

My rating is based upon the failure to fix a serious warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which co warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which controls the heater, defrost, seat and steering wheel heaters. The dealer had to order a new radio and did not have a delivery date. Finally, the radio came in and it was discovered to be faulty. Another radio was ordered with no idea of when it will come in. Thus far we are going on 4 months and counting. This is one of four vehicles I have purchased thru this dealership in the last several years. The communication from the service department was fine but the results were severely lacking. More

Report | Print

Great group of people to work with. This is probably the 4th vehicle we have purchased from Klaben. Justin was a huge help with our purchase of the Wagoneer. We Love it!!! This is probably the 4th vehicle we have purchased from Klaben. Justin was a huge help with our purchase of the Wagoneer. We Love it!!! More

Report | Print

My family and I have least cars and trucks from Klaben Chrysler Dodge Jeep Ram, for many years.Its truly a Five Star Dealership.Their employees go out of their way to to make buying a car seamless. I hi Chrysler Dodge Jeep Ram, for many years.Its truly a Five Star Dealership.Their employees go out of their way to to make buying a car seamless. I highly recommend this dealership Not only do they sell you a beautiful car, They stand buy their products. More

Report | Print

Klaben is the best! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! More

by michellemaltempi Verified Customer Verified Customer

Report | Print

I just purchased my Jeep Grand Cherokee when my 4 year lease was up. Justin got my paperwork started before I got there and Brian was ready for me to sign the purchase papers. Took under an hour to compl lease was up. Justin got my paperwork started before I got there and Brian was ready for me to sign the purchase papers. Took under an hour to complete everything, very efficient! I felt like I got first class service from the time I walked through the door. Justin poured me a cup of coffee. I went in thinking that a suggestion would be to detail my Jeep. To my surprise, Justin set up a time the next week and offered to detail my Jeep (before I had time to ask). Set up complimentary oil change. Before I left, he took my Jeep and filled the gas tank also. This attention to detail, clean facilities, prices and first class service is makes me a loyal customer. My children are grown now and they buy from Klaben also. More

Report | Print

I had a great experience with Klaben when purchasing my Jeep Wrangler. Very fast process with no surprises. Jeep Wrangler. Very fast process with no surprises. More

Report | Print

We started out looking at Fords and Gary in sales was phenomenal. We decided to look at a jeep instead and he personally took us over and assisted us with our decision on purchasing a jeep. He introduced phenomenal. We decided to look at a jeep instead and he personally took us over and assisted us with our decision on purchasing a jeep. He introduced us to Justin who then assisted us in buying the right vehicle for us. Jennifer Ash made finalizing the sale a breeze. All were extremely professional and courteous. They went out of their way assisting us in all aspects of our purchase. I would recommend Klaben Ford to anyone looking to buy a new or used vehicle More

by coffeerundeerhappy Verified Customer Verified Customer

Report | Print

Justin Bolen in Sales was awesome to work with. Service center is professional and very friendly. Service center is professional and very friendly. More

by dave.galambos Verified Customer Verified Customer

Report | Print

I can’t say enough good about my experience in working with my salesman, Justin and Klaben. Five stars all the way. Justin has always gone above and beyond even reaching out and responding to questions with my salesman, Justin and Klaben. Five stars all the way. Justin has always gone above and beyond even reaching out and responding to questions after hours and on weekends. More

Report | Print

I have a long standing relationship with Rob Simon from the Ford Dealer. I was able to work with Rob and still purchase a new Dodge which I greatly appreciated. The dealer was fantastic and made this a ver the Ford Dealer. I was able to work with Rob and still purchase a new Dodge which I greatly appreciated. The dealer was fantastic and made this a very easy enjoyable process. I always have high demands and we were able to ensure this was an equitable purchase for both sides. More

Report | Print