Justin McCarroll
Justin McCarroll at Sam Pack's Five Star Ford Carrollton
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Justin McCarroll | Page 2

New Car Sales Director

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

Contact Me
not yet
rated
180 Reviews

Love my job and Love this Dealership. Taking care of customers is what we are about and what makes me proud to be in this business. Hunting and Hotrods and spending time with my family is what I enjoy when im not here.

Dealership Experience

19 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Specialties & Trainings

New Car, New Truck, Finance, Dealership Operations, Sales Process, Product Training

not yet
rated

180 Reviews

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180 Reviews of Justin McCarroll

February 05, 2020

Dealership Rating
Employee Rating

David Baldovin was exceptional & made our new car purchase experience great. He was patient to answer our questions. Was enthusiastic about the amenities the new car offered making it extra exciting. More

by mcclellandrachael
Recommend Dealer
Yes

Other Employees Tagged: David Baldovin

Feb 05, 2020

Sam Pack's Five Star Ford Carrollton responded

Thank you for taking the time to recognize David, Justin, and Five Star Ford Carrollton! When you find yourself needing help with your new Ford's technology or care, we look forward to hearing from you at 972-242-6415. By sharing our vehicle knowledge we hope to help you fully enjoy your vehicle. Best Regards, Trey Russell, General Manager

February 04, 2020

Dealership Rating
Employee Rating

Great experience. Great haggle free price on a 2020 Explorer. David Baldovin was a pleasure to work with. Sales manager Justin Mccarroll was awesome and was more than willing to work the numbers down More

by Lawbymark
Recommend Dealer
Yes

Other Employees Tagged: Michael Pisarik, David Baldovin

Feb 05, 2020

Sam Pack's Five Star Ford Carrollton responded

Hello Lawbymark! Thank you for your endorsement of the sales team at Five Star Ford Carrollton. We are available to continue answering your questions at 972-242-6415. Our goal is to make your new Ford purchase the most enjoyable. Please stay in touch, Trey Russell, General Manager

January 21, 2020

Dealership Rating
Employee Rating

We worked directly with David Baldovin who called to let us know about the 120 day window for trading in our lease to get equity out of it. He was a huge help, and even drove to another dealership to pick u More

by Rward20
Recommend Dealer
Yes

Other Employees Tagged: Michael Pisarik, David Baldovin

Jan 22, 2020

Sam Pack's Five Star Ford Carrollton responded

Thank you, Rward20, for sharing your visit to Five Star Ford Carrollton. Your review and recognition for David and our sales team are appreciated. Please stay in touch at 972-242-6415. We would like to help you fully enjoy your Explorer. Safe travels, Trey Russell, General Manager

December 31, 2019

Dealership Rating
Employee Rating

Great Buying Experience - Start to Finish 2nd purchase from this dealership. Always great experience from sales to management to finance. Don't feel rushed or pushed, very cordial and accommod More

by Ken M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emmanual Avila, David Barragan

Jan 01, 2020

Sam Pack's Five Star Ford Carrollton responded

Thank you, Ken, for returning to Five Star Ford Carrollton! Congratulations on the purchase of another great Ford. Our sales team is always available to help explain the features on your new vehicle to assure you the best of Ford. Call us at 972-242-6415 when you have questions. Happy New Year, Trey Russell, General Manager

December 16, 2019

Dealership Rating
Employee Rating

Great experience and people I was contacted by Phil after inquiring about a truck in their inventory. Phil let me know the truck I was inquiring about was at the lot, we setup a More

by Kevin E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Marsteller, Johnny Mendoza

Dec 17, 2019

Sam Pack's Five Star Ford Carrollton responded

Thank you, Kevin, for sharing your shopping visit at Five Star Ford Carrollton. We want our customers to feel at ease and enjoy the buying process. Congratulations on the purchase of your new truck and please let us know if there are features you would like to revisit. We want to make certain you are fully appreciating your drive time. Please stay in touch! Happy Holidays, Trey Russell, General Manager

December 08, 2019

Dealership Rating
Employee Rating

Purchased a 2019 Ranger, very positive experience I purchased a Ranger Lariat 2019, Rocky Wall was the sales person I had a trade in and they worked with me to try get me to a price I was happy with. More

by Jcurry10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Pisarik, Rocky Wall

Dec 09, 2019

Sam Pack's Five Star Ford Carrollton responded

Hello Jcurry10, Congratulations on your new truck purchase! We know you will love owning your Ranger Lariat. Please call us at 972-242-6415. It is important to us that you are fully informed about every feature on your Ford. Enjoy, Trey Russell, General Manager

November 19, 2019

Dealership Rating
Employee Rating

THE WHOLE PACKAGE! Thoroughly enjoyed working with David per getting my 2nd Ford Escape SE - Worked with me, providing exceptional client service - Above & beyond assi More

by KNITTY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Walker, David Baldovin

Nov 20, 2019

Sam Pack's Five Star Ford Carrollton responded

Congratulations on your second Escape purchase, KNITTY1! It was great to have you return to Five Star Ford Carrollton. Our staff would like to hear from you at 972-242-6415 if there are features in your new Ford you would like to review. Knowing you are fully enjoying your SUV is a priority. Thank you for sharing, Trey Russell, General Manager

November 02, 2019

Dealership Rating
Employee Rating

They made buying a car easy, painless and quite honestly...fun! Thank you Emmanuel Avila and the rest of the team for making my experience so enjoyable. More

by Matt M.
Recommend Dealer
Yes

Other Employees Tagged: Michael Pisarik , Emmanual Avila

Nov 04, 2019

Sam Pack's Five Star Ford Carrollton responded

Hello Matt, Thank you for rating your shopping experience at Five Star Ford Carrollton. We are excited to be your auto dealer and we look forward to seeing you again. Call us at 972-242-6415 whenever you have questions about the features or care of your new Ford. Enjoy, Trey Russell, General Manager

October 16, 2019

Dealership Rating
Employee Rating

Great experience and super deal. Purchased a new Escape and was very satisfied with the help and professionalism of Justin McCarroll and Emmanuel Avila. Received more than a fair dea More

by Stayce McPhail
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmanual Avila

Oct 17, 2019

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Stayce, on the purchase of your new Escape. Justin, Emmanuel, and I are available at 972-242-6415 if you have questions about any new Ford feature. We are here to continue serving you at Five Star Ford Carrollton. Thank you, Trey Russell, General Manager

October 15, 2019

Dealership Rating
Employee Rating

Magnetic Fusion Jeff Ferrell and Justin McCarroll made this an amazing car buying experience for us! They make you feel at ease the moment you meet them. We had shopp More

by MagneticFusion
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Benvenuto , Jeffrey Ferrell

Oct 16, 2019

Sam Pack's Five Star Ford Carrollton responded

Congratulations, MagneticFusion, and thank you for recognizing the sales team at Five Star Ford Carrollton. Our goal is to make you a customer for life and we invite you back to review the features of your new Ford any time! Please stay in contact with Jeff, Justin, or me at 972-242-6415. We appreciate your review and your business. Best Regards, Trey Russell, General Manager

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