Justin McCarroll | Page 4

New car purchase Terry Smith our salesman was funny and listened to our needs and wants in a vehicle. We were looking for. He was also very patient. Terry Smith our salesman was funny and listened to our needs and wants in a vehicle. We were looking for. He was also very patient. More

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Amazing purchasing experience Miguel was wonderful. He listened to our needs and respected our wish to discuss before making a final decision. Most importantly he did not push fo Miguel was wonderful. He listened to our needs and respected our wish to discuss before making a final decision. Most importantly he did not push for a rushed decision. More

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Simply the Best Customer Service Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership Whether it's service or purchasing a vehicle, I've experienced great customer service at 5-Star Ford. I've purchased 3 vehicles from this dealership dating all the way back in 1985 when it was Lee Jarmon Ford. Can't speak highly enough about Reuben Krause, David Barragan, Brandon King, Christopher Krause and Justin McCarroll. All truly have your best interest in mind with NO pressure sales. More

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Excellent Experience Justin, Miguel, and Raj, and Michael were all extremely helpful and made for an excellent customer experience. Miguel greeted me and made me feel rig Justin, Miguel, and Raj, and Michael were all extremely helpful and made for an excellent customer experience. Miguel greeted me and made me feel right at home and engaged Justin who continued to understand my needs and what was important to me. Michael made turning my lease in such an easy and painless experience. Overall, I could not have asked for a better experience. Sam Pack truly does provide superb customer experience and cares about every customer. Thank you for all of your help! More

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Best Experience Ever I purchased a new Ford Edge ST on April 13, 2019 from Sam Pack's Five Star Fords because we have used this amazing dealership in the past. Our sales I purchased a new Ford Edge ST on April 13, 2019 from Sam Pack's Five Star Fords because we have used this amazing dealership in the past. Our salesman Don was with me every step of the way. Literally, he never left my side. He was patient knowledgeable and kind. The managers were just as helpful and fair. The inventory was out of this world, giving me many vehicles to choose from. I would recommend this dealership to anyone and I have!!! My vehicle is wonderful and so is the entire staff at Five Star Ford in Carrollton, Texas Thank you everyone More

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First New Truck Purchase Bought my first truck from Sam Pack. This is my second purchase from Sam Pack. I still own my Taurus and I just bought a F 150. Great experience both Bought my first truck from Sam Pack. This is my second purchase from Sam Pack. I still own my Taurus and I just bought a F 150. Great experience both times. Really felt like they were working hard to get me into the vehicle. Thanks again!! More

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Great Experience Bought a 2019 F250 King Ranch with added accessories. Very pleasurable experience from start to finish - honesty, integrity, and fast service! I wou Bought a 2019 F250 King Ranch with added accessories. Very pleasurable experience from start to finish - honesty, integrity, and fast service! I would highly recommend and will be a repeat customer. More

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Wasn’t expecting to buy new Just had an excellent experience at Sam Packs Carrollton. Went in to look at a used Acura RDX which was priced great, but ended up driving off in a br Just had an excellent experience at Sam Packs Carrollton. Went in to look at a used Acura RDX which was priced great, but ended up driving off in a brand new Edge. Honestly wasn’t expecting to buy a Ford, but super happy I did. Bill and Justin were great and David in finance actually made the experience fun. We will shop here again for our next vehicle. More

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Great dealership just bought 2019 Edge Just bought a 2019 Ford Edge. Justin McCarrol new sales car manager, Michael Corbett salesman and Michael from finance all made the buying experience Just bought a 2019 Ford Edge. Justin McCarrol new sales car manager, Michael Corbett salesman and Michael from finance all made the buying experience very easy. All were helpful and knowledgeable. Alexandra was very helpful adding the details to my truck (leather, Bedliner, wheels and tint). More

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Excellent Service We just purchased our second truck 5 Star Ford in Carrollton. The customer service we have received both times has been amazing. Our salesman Michae We just purchased our second truck 5 Star Ford in Carrollton. The customer service we have received both times has been amazing. Our salesman Michael Corbett was very knowledgeable and helpful in our search. The reason we came back and will continue to use this dealership is the Sales Director Justin McCarroll. The level of service and professionalism her provided us is second to none. We will see them again when it’s time to buy our next car. More

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