Justin Ortiz | Page 14

Service center staff must offer and make service most affordable for the client...Tampa bay is very competitive related to car dealers and the experience for the client in all areas should be the best... affordable for the client...Tampa bay is very competitive related to car dealers and the experience for the client in all areas should be the best...as toyota announce it is in advertisements....My last experience was not excellent as in the past. I had higher expectations and for that reason I drove more than 100 miles to get the best service in this dealers is my choice...I paid more money for the service that I asked for. total cost was not explained, not clear in paper as at first talk either during the labor period.. More

by riverae56 Verified Customer Verified Customer

Print

Mr. Thorman was exceptional. I was very lucky to have him as a salesman. He is very professional and alway willing to go the extra mile. If ever buying a car at Toyota of Tampa Bay, I will look for him. I ha as a salesman. He is very professional and alway willing to go the extra mile. If ever buying a car at Toyota of Tampa Bay, I will look for him. I had two issues with the Dept. Of Finance. I had been approved for a 54,000 loan by my banking institution. I made it abundantly clear that I wanted to go with Chase Bank. Nevertheless, they went on and apply at three other financially institution. Obviously your FICO score now takes a hit with that type of inquiry. Second, I indicated that I will be providing a check for the amount of the deposit agreed upon. The finance officer without further explanation, asked to provide the account number from where the payment would be coming/deriving from. I provided my checking account and to my surprise, he made a wire transfer. Fortunately for me and in anticipation of a purchase of a new vehicle, I had transferred 20,000 dollars to my checking. These are the types of issues that damages relationships and trustworthiness. More

by dit1347 Verified Customer Verified Customer

Print

Justin was very helpful in providing assistance with my vehicle. Everything went smoothly and overall I am very happy with the service. vehicle. Everything went smoothly and overall I am very happy with the service. More

by wps1813 Verified Customer Verified Customer

Print

Sharply focused on Efficiency. That is: drive in and 3-diff people take over. Later on, the technician sends a video of its status. Most of all, we know it's done correctly. That is: drive in and 3-diff people take over. Later on, the technician sends a video of its status. Most of all, we know it's done correctly. More

by JBROPHY1226 Verified Customer Verified Customer

Print

Me gusto el profesionalismo y el cuidado que le da al cliente. Definitivamente todos los servicios seran en la toyota tampa bay con Justin Ortiz. cliente. Definitivamente todos los servicios seran en la toyota tampa bay con Justin Ortiz. More

by ncolon0607 Verified Customer Verified Customer

Print

Service was OK, very busy. Waited almost 1 hr for my oil change. My truck was washed as promised. Waited almost 1 hr for my oil change. My truck was washed as promised. More

by ano.ramnares Verified Customer Verified Customer

Print

Good service. Justin took care of the issue with my vehicle. But cost was high. Justin took care of the issue with my vehicle. But cost was high. More

by Bhaskar Verified Customer Verified Customer

Print

The best service. Justin Ortiz very kind and professional. Provides the best information and also makes you feel like home. Justin Ortiz very kind and professional. Provides the best information and also makes you feel like home. More

by YAZMIND21 Verified Customer Verified Customer

Print

I went in first thing in the morning on Saturday. My service was quick and the advisor Justin was wonderful. My service was quick and the advisor Justin was wonderful. More

by EVIE.MUNOZ723 Verified Customer Verified Customer

Print

Dealership was good had some issues with sales. Like paper work not written up right so had to do over to change contract Like paper work not written up right so had to do over to change contract More

by klhawke3 Verified Customer Verified Customer

Print