Justin Smith | Page 4
Product Specialist
McCluskey Chevrolet
9673 Kings Auto Mall Road
Cincinnati, OH 45249
33 Reviews
Write a Review33 Reviews of Justin Smith
December 04, 2020
Bought a 2019 Dodge Caravan with 36k miles.. at the first oil change.. 40k miles.. 4k miles driven on, I was told that I needed to buy new tires and it was severely out of alignment! I called the person oil change.. 40k miles.. 4k miles driven on, I was told that I needed to buy new tires and it was severely out of alignment! I called the person that sold it to me twice to see what they could do and he said he would call me back. He never did. I then called to talk with his boss.. sent to a voicemail and never heard back. If you do purchase... on test drive take to a mechanic and get everything looked at BEFORE you buy! I anticipate other things to be wrong so saving specifically for car repair.. smh! If you can't get tires right... only bigger problems ahead! BUYER BEWARE! More
Other Employees Tagged: Chuck Maly, Bob Burnett, Keith McCluskey , Karen Shepherd
September 19, 2016
2016 chevy cruze premier As usual mccluskey customer service is horrible to say least. Kudos for Mike Castruci chevrolet for treating me with respect. Let this be noted donot As usual mccluskey customer service is horrible to say least. Kudos for Mike Castruci chevrolet for treating me with respect. Let this be noted donot buy a car from mccluskey any car period once they make the sale tough to bad for you if something goes wrong with your car no compassion what so ever. People like the mccluskeys sit upon their untouchable throne. Karma comes around sooner later and all i will have to do is sit and wait. I was raised to treat people right and with respect and you recieve that back obviously no morals taught there.my problem is 2016 chevy cruze with leak and water rolling around in my brand new car and recall on battery. Oh mighty mclusky could not even get me in for service so that big beautiful building and all your special things in your show room doesnot mean anything if you cant treat your customers right. I will not be back for new car there Mike Castrucci is the way to go first class service. Thankyou Mike Castrucci and employees!!!!! More
Other Employees Tagged: Tim Shaw, Keith McCluskey, Chris Hacker , Brian Worley
January 22, 2016
Family oriented. Best car buying experience yet! This was by far the best car buying experience I have encountered. I have bought 5 vehicles over the years at dealerships both large and small. McCl This was by far the best car buying experience I have encountered. I have bought 5 vehicles over the years at dealerships both large and small. McCluskey Chevy in the Kings Auto Mall outshined them all. We had the pleasure of working with Justin Smith throughout the buying process and still count on him as our "go to" person for all of our questions. He is very personable and friendly and treated us like family. Justin made us feel like he genuinely cared for us and was working to get us in the "perfect vehicle." SUCCESS!!! We love our new Traverse. It is the perfect family vehicle. From start to finish (and beyond), everyone at McCluskey was friendly and helpful. Thank you so much for making this experience a memorable one. The Kloth Family. More

