Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 26

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
285 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

4.8

285 Reviews

Write a Review

285 Reviews of Kacie Greico

November 03, 2020

Dealership Rating
Employee Rating

Not to good 47$ for a key that just open the door. And I never asked for it they just added it on my bill. And 800$ for caliber replacement is just ridiculous More

by mikeirvings28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alyssa Esteras

Nov 09, 2020

Toyota of Scranton responded

mikeirvings28, our Vice President of Guest Experience is available to speak to you regarding your experience. Please call Mary Jo Preno at 570.702.8776. Your feedback is welcome. Take care.

November 03, 2020

Dealership Rating
Employee Rating

Everything worked out perfectly. The replacement fuel pumps took a lot less time than the we were told . Grateful for that. Thank you very much! More

by JDERMONT
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, james Brown , Alan Aimer, Alyssa Esteras, Steve Feliciano, Travis Langlois, Curt Manck, Kevin Morrow, Edward Rewt

Nov 04, 2020

Toyota of Scranton responded

We are so happy you are pleased with your recent service visit. Thank you, Jdermont for the perfect, 5 star rating. Take care. All our best to your and your family.

October 30, 2020

Dealership Rating
Employee Rating

My husband and I felt very pressured by the My husband and I felt very pressured by the salesman. The explanation of features was very rushed. Our PA E-Z pass was left in our car and when More

by KUTISH3216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 09, 2020

Toyota of Scranton responded

Thank you for taking my call and our conversation. We appreciate your loyalty to our dealership and welcome your feedback. I apologize for the mix up with your EZ Pass. Enjoy your new vehicle. Thank you again. Take care.

October 25, 2020

Dealership Rating
Employee Rating

Great shopping experience. Great maintenance experience. The sales people are not high pressure. The service people are extremely diligent and helpful. I like being able to wait for my vehicle when it is More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Stephanie McNair, Jammie Marcen , Alyssa Esteras, Andrew Weinberger, Jenna Sledzinski

Oct 26, 2020

Toyota of Scranton responded

Jeff, many thanks for an awesome review and perfect, 5 star rating. We all appreciate your feedback. Take care. All our best to you.

September 11, 2020

Dealership Rating
Employee Rating

very pleased with the outcome of my service visit to Toyota of Scranton. The staff was helpful in understanding what was wrong and correcting the problem with my car. More

by mthomas6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Tara Perri , Steve Feliciano

Sep 11, 2020

Toyota of Scranton responded

mthomas6, thank you for servicing your vehicle at our dealership. We are delighted we earned 5 stars. Many thanks. Take care.

September 02, 2020

Dealership Rating
Employee Rating

Got my appointment quickly at a convenient time for me. Basic 5000 mile new car service done in less than an hour. Everyone I dealt with was pleasant and knowledgeable. The waiting area is comfortable and More

by MERC62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples

Sep 02, 2020

Toyota of Scranton responded

MERC62, thank you for the awesome review. We are thrilled we earned a perfect, 5 star review, and all went well at your service visit. We look forward to your next stop at our service department. Take care.

July 09, 2020

Dealership Rating
Employee Rating

I recommend this dealership to my family and friends! Great and friendly service. I woo definately buy my next Toyota here at this great dealership!!! More

by LOVPETRIKONIS
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , Ryan Cali, Alyssa Esteras, Travis Langlois, Joe Mercado Jr

Jul 09, 2020

Toyota of Scranton responded

Thank you for your loyalty to our dealership and the perfect, 5 star review. We appreciate your kindness. Take care.

July 03, 2020

Dealership Rating
Employee Rating

The staff was extremely thorough and helpful. They didn’t pressure us into a decision we weren’t comfortable with or ready for. Would recommend if you want a confident car buying experience without the games More

by BUSYBEE3.MISSY
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Richard LaRussa, Jammie Marcen, Bob Edwards , Allen Blad, Steve Feliciano, Vito Sampogne, Jenna Sledzinski, George Zepherin, Len Gierszal

Jul 03, 2020

Toyota of Scranton responded

We are so thrilled your experience was over the top! Enjoy your new vehicle. Thanks again for the 5 star review. We appreciate your business. Take care.

July 01, 2020

Dealership Rating

Always great! As always, excellent service. They are always so professional at the dealership. I don’t remember the young lady’s name at the counter but she was v More

by joansjunk2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair , Alyssa Esteras, Bernadine Welcome

Jul 02, 2020

Toyota of Scranton responded

We want to be your service headquarters. Thank you for the perfect, 5 star review. It means so much to all of our Service Team. Take care.

June 21, 2020

Dealership Rating
Employee Rating

Very good dealership. All the people who work there are extremely nice, helpful and professional. They are very Community minded and support a lot of local fundraisers. I myself can attest to this as they More

by DAK409dak
Recommend Dealer
Yes

Other Employees Tagged: Vito Sampogne, MaryJo Preno, Jason palmigiano

Jun 22, 2020

Toyota of Scranton responded

Thank you for your loyalty to our dealership...we are honored we have earned your respect and business. Please take care.

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