Kacie Greico | Page 28

Service on car Jake was not very friendly. I called for a ride at 755am to pick me up so I could retrieve my car after it was done being serviced and he seemed like Jake was not very friendly. I called for a ride at 755am to pick me up so I could retrieve my car after it was done being serviced and he seemed like he couldn't be bothered answering my call and said there was no one available at the time and seemed like he couldnt even be bothered putting my name on the list so someone would call me back to schedule a pickup. I waited an hour and no one even called to schedule a time! I then called Toyota back and spoke to kacie who was more than kind enough to help me and even offered to have my car dropped off to me. I told her I wanted to cancel my service plans/contracts and get a refund because there just always seems to be a problem anymore but she convinced me to try one more time. More

by LINZGLUCK Verified Customer Verified Customer

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Inspection and oil change Very accommodating to my work schedule. Did everything in a timely manner, expert workmanship, answered all my questions. I’m so glad I got a Toyota. Very accommodating to my work schedule. Did everything in a timely manner, expert workmanship, answered all my questions. I’m so glad I got a Toyota. More

by colleen9876 Verified Customer Verified Customer

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Great experience! Service was done on time and faster than I expected! Was truly a great experience! I'll be getting all my service done at Toyota of Scranton. Service was done on time and faster than I expected! Was truly a great experience! I'll be getting all my service done at Toyota of Scranton. More

by bobwise Verified Customer Verified Customer

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New Car purchase Great sales team, they enable me to lease a new Toyota with minimal hassle. They listened and I got the car I wanted. Service there is also great, I h Great sales team, they enable me to lease a new Toyota with minimal hassle. They listened and I got the car I wanted. Service there is also great, I have been taking my cars to be service at Scranton Toyota for years, good experience, competent and always looking out for my safety, and convenience. More

by rjsics Verified Customer Verified Customer

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Great experience! Dealing with Toyota of Scranton was one of the best car buying experiences ever. aour salsman Nick and finance manager Robbie were both very friendly Dealing with Toyota of Scranton was one of the best car buying experiences ever. aour salsman Nick and finance manager Robbie were both very friendly and knowledgeable about the product. We'll be back! More

by bobwise Verified Customer Verified Customer

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Customer service Very , very excellent customer service . Make a customer feel comfortable. Mechanics are very competent and friendly. Very nice seating area and clean Very , very excellent customer service . Make a customer feel comfortable. Mechanics are very competent and friendly. Very nice seating area and clean bathrooms. Quick service. Will go back. More

by PJPICKER132 Verified Customer Verified Customer

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Service Great service for routine maintenance on our car. I just wish we had more service visits to use. As of last one done it was our last complimentary vis Great service for routine maintenance on our car. I just wish we had more service visits to use. As of last one done it was our last complimentary visit. More

by ykwiakowski Verified Customer Verified Customer

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Resolved my issue I had an issue with the prior service performed at Toyota of Scranton. They stood behind the work and resolved the issue to my liking! I had an issue with the prior service performed at Toyota of Scranton. They stood behind the work and resolved the issue to my liking! More

by robertn7378 Verified Customer Verified Customer

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Relax get here on time,staff loves that, take a minute to see what they will do to the car, grab a cup of coffee, sit down in waitin get here on time,staff loves that, take a minute to see what they will do to the car, grab a cup of coffee, sit down in waiting area watch tv or take a nap! and bingo your car is up to snuff for the next service time. This service is awesome. Everyone is courteous and friendly. More

by MADABIRISH Verified Customer Verified Customer

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Happy Toyota Owner I am an owner of a 2018 Toyota Highlander. It is my first experience with a Toyota and this dealership. I have been very impressed with both my car I am an owner of a 2018 Toyota Highlander. It is my first experience with a Toyota and this dealership. I have been very impressed with both my car and Toyota of Scranton. I have never had such good service from a dealership before. My appointments go quickly so that I only have to wait on average 30 minutes for service. And I have never had a car that I enjoy more than my Toyota. I have great confidence in it. I love the features included. The ride is comfortable and the mechanics are sound. The computer is user friendly. The staff at the dealership are professional, friendly and courteous. More

by bjedward Verified Customer Verified Customer

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