Kacie Kuchinskas | Page 4

Toyota of Scranton responded

Dear TCANGELTC, Thank you for being a valued customer and taking the time to share your positive experience with us at Toyota of Scranton! We truly appreciate your kind words and your continued trust in our services. We're delighted to hear that you consistently have a great experience with us. Your comfort and satisfaction are essential to us, and we're glad you enjoy relaxing in our waiting room while we take care of your vehicle. Providing quick and reliable service is a priority for our team, and your feedback motivates us to maintain these high standards. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive needs are met. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you in the future! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Minnoo, Thank you for taking the time to share your positive experience with us, and for highlighting Kacie's exceptional service at Toyota of Scranton. We're thrilled to hear that Kacie was helpful, knowledgeable, and friendly throughout your visit, and that she took the time to explain everything in detail. Kacie is indeed a valuable member of our team, and your feedback is a testament to her dedication to providing our customers with an outstanding experience. We're delighted to know that you would choose to work with her again, and we look forward to assisting you with any future automotive needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help whenever you need us. Thank you for choosing Toyota of Scranton, and we hope to have the pleasure of serving you again in the future. Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear dschreffler, Thank you for taking the time to share your positive experience with us at Toyota of Scranton. We greatly appreciate your feedback and are delighted to hear that Kacie and our team provided you with professional and attentive service during your recent visit. Clear communication and setting expectations are top priorities for us, as we aim to make every customer's experience as smooth and transparent as possible. It's fantastic to know that you found our team successful in achieving this goal. Should you require any further assistance or have any more automotive needs in the future, please don't hesitate to reach out to us. We look forward to serving you again and continuing to provide the high-quality service that you deserve. Thank you for choosing Toyota of Scranton. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

bt678432, Thank you for your continued loyalty and for sharing your positive experience with Toyota of Scranton! We're delighted to hear that you always have a great experience with us, especially in our service department. Our team takes pride in providing friendly and informative service to our valued customers. Your kind words are truly appreciated, and we'll be sure to pass on your compliments to your dedicated associate. If there's anything more we can do to enhance your experience or if you have any questions or concerns in the future, please don't hesitate to reach out. We look forward to serving you and your vehicle again soon! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

FR8TRNLANE, Thank you for sharing your positive experiences with us! We're delighted to hear that you've consistently had good interactions with our team at Toyota of Scranton, both when purchasing vehicles and during your service visits. Our commitment to building personal connections with our customers is at the core of our approach, and we're thrilled to know that our efforts to know you on a personal level have not gone unnoticed. Your feedback reinforces our belief that every customer deserves individualized attention and care. If there's ever anything you need or if you have any questions in the future, please don't hesitate to reach out to us. We're here to assist you and continue providing the excellent service you've come to expect from Toyota of Scranton. Thank you again for your continued support and for choosing us. We look forward to serving you for many more years to come! Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

Rhinos forever, We're absolutely delighted to hear that you love your experience with us at Toyota of Scranton! Thank you for your wonderful review and for recognizing both our service and sales teams for their exceptional efforts. We take pride in providing top-notch service and assistance, and we're thrilled that we could meet your expectations. If you ever need anything in the future, whether it's service, sales, or any other assistance, please don't hesitate to reach out. We're here to help and are excited to continue serving you with the same level of excellence. Your support is truly appreciated, and we look forward to seeing you again at Toyota of Scranton! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

LMMDMAY, Thank you for sharing your fantastic experience with Toyota of Scranton, and we are thrilled to hear that you had such a positive interaction with Kacie! We take immense pride in providing exceptional customer service, and it's gratifying to know that Kacie went above and beyond to make sure you felt valued and well-informed. We are grateful for your loyalty and look forward to welcoming you back in the future. Should you have any further questions or need assistance, please don't hesitate to reach out. We aim to continue exceeding your expectations with every visit. Thank you for choosing Toyota of Scranton, and we can't wait to serve you again soon! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

jerome.yeninas, Thank you for taking the time to share your wonderful experience at Toyota of Scranton! We're delighted to hear that our staff provided you with a great experience and that their professionalism and friendliness made a positive impression on you. At Toyota of Scranton, we strive to create a welcoming and customer-centric environment, and it's fantastic to know that our team met your expectations. We're thrilled to hear that you would consider shopping with us again in the future. We genuinely appreciate your kind words and your willingness to recommend our dealership. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We would be more than happy to help. Thank you again for choosing Toyota of Scranton. We look forward to serving you in the future. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

NTJS, Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a great experience at Toyota of Scranton. We take pride in running a well-run and efficient dealership, and it's wonderful to know that our efforts have made a positive impression on you. Our dedicated employees are committed to providing exceptional service, and we're glad that their efforts were reflected in your experience. We're delighted that you enjoyed our comfortable waiting area and the food options we provide. We believe that our customers deserve a pleasant and convenient experience while waiting for their vehicles. Thank you for acknowledging our timely service as well. We understand that your time is valuable, and we strive to complete service in a prompt manner without compromising quality. If there's anything else we can do to further enhance your experience or if you have any additional feedback to share, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction. Once again, thank you for choosing Toyota of Scranton. We greatly appreciate your support, and we look forward to serving you in the future. Best regards, Mary Jo Preno Toyota of Scranton