Kalai Mukawa
Kalai Mukawa at Honolulu GMC Cadillac

Kalai Mukawa

Sales Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
4.7
97 Reviews

Dealership Experience

8 yrs, 3 mos

4.7

97 Reviews

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97 Reviews of Kalai Mukawa

November 01, 2025

Dealership Rating
Employee Rating

This was an easy and seamless purchase experience! Timely and efficient, with all processes. Excellent Aloha from Kathryn's salesmanship and professionalism. I would purchase with her again - strai More

by Mercedesbenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Benson Keehn, Alex Shu, Ko`olina, Anthony (sales)

Nov 01, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 15, 2025

Dealership Rating
Employee Rating

Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 27, 2025

Dealership Rating
Employee Rating

Ryan is the best. He was quick to communicate via text and phone calls. Kalai was great and closed the deal. More

by ROY.REXROAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RYAN GAMBOA

Sep 27, 2025

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 11, 2025

Dealership Rating
Employee Rating

Gave me a great opportunity to purchase a great vehicle with my credit challenges. Staff were friendly and easy to work with. More

by DESHAUNMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 05, 2025

Dealership Rating
Employee Rating

The salesman, Ryan Gamboa, spent a lot of time and was very patient with us. He even helped us with our iPhones. More

by RKORON
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gamboa

Sep 05, 2025

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 08, 2025

Dealership Rating
Employee Rating

I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac More

by mrsagbunag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner, Vergie shuttle service

Aug 08, 2025

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 26, 2025

Dealership Rating
Employee Rating

Great experience, the team was knowledgeable, friendly, and went above and beyond to get me into my new car. Highly recommend. More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan, Alex (both 5 stars)

Jul 26, 2025

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 18, 2025

Dealership Rating
Employee Rating

Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More

by MICHAELVANHORN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Theresa Karas, Jenn Turner, Anthony Santiago

Jul 18, 2025

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 10, 2025

Dealership Rating
Employee Rating

Our experience with the GMC service department has been extremely frustrating. Our truck has been sitting there since last Friday, waiting on a part that was supposed to arrive by Monday—but never did. Wh More

by DAVEDJCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Jeff Huang , Eric Cheigh

Jul 11, 2025

Honolulu GMC Cadillac responded

Hello Dave, thank you for taking the time to provide feedback. I apologize for the inconvenience and level of communication you experienced. I understand how essential your vehicle is to your business, and it is unfortunate that we fell short in keeping you informed. If you have a moment, please reach out to me directly so we can address this issue and work towards regaining your business. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

June 22, 2025

Dealership Rating
Employee Rating

VERY GOOD IN SEVICE. .VERY NICE ..DOING VERY FAST BIG MAHALO TO ALL OF YOU More

by NGUYENTONY79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner

Jun 22, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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