Kalai Mukawa
Kalai Mukawa at Honolulu GMC Cadillac

Kalai Mukawa

Sales Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
4.7
99 Reviews

Dealership Experience

8 yrs, 5 mos

4.7

99 Reviews

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99 Reviews of Kalai Mukawa

January 07, 2026

Dealership Rating
Employee Rating

Excellent customer service. Nick and Sean was amazing. Got in and out in a heartbeat More

by KYLETOM808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Hamic, Nick Nakama

Jan 07, 2026

Honolulu GMC Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Honolulu GMC Cadillac are glad to have you as a customer. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 02, 2025

Dealership Rating
Employee Rating

Carl sold me the car but never kept me up to date with my vehicle’s status while being fixed. He said he would but never did. Kala’s was so helpful getting my vehicle fixed asap and Johnny in service is awes More

by PNALOPES6
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Nakama , Johnny in Service

Dec 03, 2025

Honolulu GMC Cadillac responded

We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kalai, Johnny, but we would like to hear more about your experience here at Honolulu GMC Cadillac. Please let us know the best way to reach you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 01, 2025

Dealership Rating
Employee Rating

This was an easy and seamless purchase experience! Timely and efficient, with all processes. Excellent Aloha from Kathryn's salesmanship and professionalism. I would purchase with her again - strai More

by Mercedesbenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Benson Keehn, Alex Shu, Ko`olina, Anthony (sales)

Nov 01, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 15, 2025

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Employee Rating

Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 27, 2025

Dealership Rating
Employee Rating

Ryan is the best. He was quick to communicate via text and phone calls. Kalai was great and closed the deal. More

by ROY.REXROAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RYAN GAMBOA

Sep 27, 2025

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 11, 2025

Dealership Rating
Employee Rating

Gave me a great opportunity to purchase a great vehicle with my credit challenges. Staff were friendly and easy to work with. More

by DESHAUNMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 05, 2025

Dealership Rating
Employee Rating

The salesman, Ryan Gamboa, spent a lot of time and was very patient with us. He even helped us with our iPhones. More

by RKORON
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gamboa

Sep 05, 2025

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 08, 2025

Dealership Rating
Employee Rating

I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac More

by mrsagbunag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner, Vergie shuttle service

Aug 08, 2025

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 26, 2025

Dealership Rating
Employee Rating

Great experience, the team was knowledgeable, friendly, and went above and beyond to get me into my new car. Highly recommend. More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan, Alex (both 5 stars)

Jul 26, 2025

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 18, 2025

Dealership Rating
Employee Rating

Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More

by MICHAELVANHORN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Theresa Karas, Jenn Turner, Anthony Santiago

Jul 18, 2025

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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