Karen Keen | Page 31

Excellent experience. Contacted Karen Keen who convinced me to travel 3 hours from out of Jacksonville. She paired us with Drew Morrell who was an intelligent, professional Contacted Karen Keen who convinced me to travel 3 hours from out of Jacksonville. She paired us with Drew Morrell who was an intelligent, professional and helpful person. Between he and Karen, our truck buying experience was fantastic. Karen and Drew are excellent ambassadors for Nimnicht Chevy. They made the buying experience the way it should be, informative and casual. We would highly recommend my family and friends to go to Nimnicht Chevy for their buying needs and in the future I will be requesting to work with Karen and Drew. Thank you both for your professional and courteous assistance. More

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I’m a fan Excellent staff. The process took a while to complete but it was time well spent. Luis made every effort to insure we were satisfied and when it was Excellent staff. The process took a while to complete but it was time well spent. Luis made every effort to insure we were satisfied and when it was all said and done, we left with a beautiful truck and a great deal. We will recommend this dealership to any and all who are looking for a new vehicle. More

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Karen and Caden Caden was absolutely amazing, and so helpful. I’m so glad we got to purchase our vehicle through him. Karen was also super helpful and she went above Caden was absolutely amazing, and so helpful. I’m so glad we got to purchase our vehicle through him. Karen was also super helpful and she went above and beyond to make sure we were happy and made sure she did the best she could to give us the best deal. I appreciate both of them so much, and we are very satisfied and love our new vehicle! More

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#7.. Just purchased our seventh vehicle from Nimnicht Chevrolet in the past 12 years. The entire sales team is friendly and they have a wide variety of veh Just purchased our seventh vehicle from Nimnicht Chevrolet in the past 12 years. The entire sales team is friendly and they have a wide variety of vehicles to choose from. More

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Great service First time I bought a car and I had a great experience. Fred, Karen, Ricky and Ken did an amazing job keeping me and my son comfortable during the pro First time I bought a car and I had a great experience. Fred, Karen, Ricky and Ken did an amazing job keeping me and my son comfortable during the process. More

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Karen Keen & Shane O’Brien are AMAZING! I sent a link of an online build to Karen Keen. Within 24 hours she had the same truck. I was going out of town, so I put down a deposit to hold it I sent a link of an online build to Karen Keen. Within 24 hours she had the same truck. I was going out of town, so I put down a deposit to hold it until I got back to Jacksonville. My wife & I went to see the truck today. It had a huge sign in the windshield with my name on it! Within seconds of our arrival, Shane greeted us. I’ve known Karen for 25 years, but met Shane less than a year ago when he helped my 79 year old mother buy a car. He treated her with respect & made sure that she understood every step of the process. That being said, I was instantly comfortable with him. My point is simple. If you want a Chevy, look nowhere else than Karen & Shane at Nimnicht! My wife will be in the market for a vehicle before too long. Trust me, we won’t deal with anybody else, & neither should you! More

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Fixed my issue These people are wonderful at helping fix any issues that may arise even after the sale. Much appreciation to all that helped me in this! These people are wonderful at helping fix any issues that may arise even after the sale. Much appreciation to all that helped me in this! More

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WORST Ashley was great, the finance manager didn’t say anything to me. But everything else was nice & easy & pretty great quality. Just didn’t like the man Ashley was great, the finance manager didn’t say anything to me. But everything else was nice & easy & pretty great quality. Just didn’t like the man who did the paperwork. UPDATE: horrible communication skills from all employees. They offer to communicate via text or email per customer request, but not enough. When talking on the phone is hard due to work or personal circumstances, texting or emailing should be efficient for both sides of communication because it is new world technology & everything is digitalized, even at their office. So they should be profound in electronic communication. When there were problems in paperwork, they offered no alternatives. Messages via voicemail & sms text messages sounded threatening & like they accuse someone of being a criminal. Carl, did not explain anything at all. Several times had paperwork done, changed or requested without information regarding what it was. More

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Got my dream truck! Thank you so much to Hans, Shane, and Karen for working super hard to get me my truck! I am so excited!! Thank you I appreciate everything! Thank you so much to Hans, Shane, and Karen for working super hard to get me my truck! I am so excited!! Thank you I appreciate everything! More

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My experience Karen, Ken and Charles Made the entire process very smooth and seamless. They are a great team to work with. I recommend working with all of them Karen, Ken and Charles Made the entire process very smooth and seamless. They are a great team to work with. I recommend working with all of them More

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