Karl Alvarez

Customer service out this world I felt like I was dealing with family; everyone was amazing, Sam is the best and I am talking to my family about my experience and they are stopping by soon to get their cars with family; everyone was amazing, Sam is the best and I am talking to my family about my experience and they are stopping by soon to get their cars More

by miggil82 Verified Customer Verified Customer

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EXCELLENT EXPERIENCE! REMEMBER FERMAN FOR GERMAN!!!! ALEX AND KARL GREAT!! ALEX VERY TECHNICALLY SAVVY ON BMW TECH PACKAGE! ALEX IS A RESOURCE!! REMEMBER FERMAN FOR GERMAN!!!! ALEX AND KARL GREAT!! ALEX VERY TECHNICALLY SAVVY ON BMW TECH PACKAGE! ALEX IS A RESOURCE!! More

by jayheichel Verified Customer Verified Customer

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We will only buy BMWs from Ferman. Love the service, love the staff, love the professionalism Love the service, love the staff, love the professionalism More

by New Car ! Verified Customer Verified Customer

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I recently purchased my BMW X6 and had a great experience. Mario Borbolla was wonderful throughout the entire process. He was professional, helpful, and guided me through every step of purchasing experience. Mario Borbolla was wonderful throughout the entire process. He was professional, helpful, and guided me through every step of purchasing my vehicle. Mario was also my salesperson when I purchased my brand-new BMW X6 back in 2022, and once again, he provided excellent service. It was a pleasure working with him again, and I would highly recommend Mario to anyone looking to purchase a BMW. More

by crownfuel1 Verified Customer Verified Customer

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Mary is the best! A true professional at her job! The buying experience was seamless and organized. I would definitely purchase another car from her! A true professional at her job! The buying experience was seamless and organized. I would definitely purchase another car from her! More

by kmitchell19 Verified Customer Verified Customer

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I have my tiers and service done at BMW in clear water. Everyone from the general manager to the service guys were great, professional, best of all the loaner car was ready. More than that, they dropped my Everyone from the general manager to the service guys were great, professional, best of all the loaner car was ready. More than that, they dropped my car at home too. Thank you guys. More

by Fred Verified Customer Verified Customer

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Mary Kealler is awesome to work with. Whole process was smooth and great Great Awesome Whole process was smooth and great Great Awesome More

by nicholas.j.garcia42 Verified Customer Verified Customer

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Ferman has an outstanding group of people that make sure everything is done at a very high level, the attention to detail is outstanding. Mary Keller, Allen Mazur, Karl Alvarez, and Roy Landis always provid everything is done at a very high level, the attention to detail is outstanding. Mary Keller, Allen Mazur, Karl Alvarez, and Roy Landis always provide great service with a smile!! More

by GLACHAPEL Verified Customer Verified Customer

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Great people. They are professional and accessible. Everyone communicated clearly and frequently throughout the process. They are professional and accessible. Everyone communicated clearly and frequently throughout the process. More

by soc Verified Customer Verified Customer

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Awesome people would recommend this dealership to anyone that ask me about this store or service center. that ask me about this store or service center. More

by sseltzer Verified Customer Verified Customer

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