Karl Alvarez | Page 5

Tom was so wonderful and so helpful during this process. This was my first car I bought on my own, and he was so diligent and answered all my questions. He made the process easy for me. He is so wonderful a This was my first car I bought on my own, and he was so diligent and answered all my questions. He made the process easy for me. He is so wonderful and a kind man. If anyone is looking for a new car go to Tom! More

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Nick is a great service advisor and always ensures that maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. Ferman BMW is the best at showing appreciation for Veterans. Excellent dealership. More

by P4MAN2003 Verified Customer Verified Customer

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Quoted $3750 for additional CPO at checkout found that it is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have a good experience to be honest and I feel like it was a trap More

by Shahir Verified Customer Verified Customer

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Great experience from the moment I arrived until I drove away in my new car. Mario was very personable and not pushy at all . He is also very knowledgeable about BMW . away in my new car. Mario was very personable and not pushy at all . He is also very knowledgeable about BMW . More

by jennifer.lewis00 Verified Customer Verified Customer

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Great experience from top to bottom as always. No hassle buying process. Was able to order exactly what I wanted at a fair price. No hassle buying process. Was able to order exactly what I wanted at a fair price. More

by darby.duncan Verified Customer Verified Customer

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Great Customer Service! !! Deal was fast, easy and exactly what was promised!!! Would recommend to everyone!!! !! Deal was fast, easy and exactly what was promised!!! Would recommend to everyone!!! More

by ROBO02COP Verified Customer Verified Customer

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Mary is my go-to girl! I live in Sarasota and drive all the way to Ferman’s because of Mary and the other employees there. I’ve never had any issue. Mary is always able to I live in Sarasota and drive all the way to Ferman’s because of Mary and the other employees there. I’ve never had any issue. Mary is always able to help me find my vehicle. Jeff was also a great help! More

by candi.malburg Verified Customer Verified Customer

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Ferman BMW is my preferred BMW Dealer. Always great Customer Service and attention to detail! Always great Customer Service and attention to detail! More

by mmeadows3 Verified Customer Verified Customer

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Friendly and capable staff. Work satisfactory and completed as promised. Carwash is a great touch! Work satisfactory and completed as promised. Carwash is a great touch! More

by DMacLeod Verified Customer Verified Customer

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A total rip-off quoted $4400 labor to fix my m240i converterable top. Was top entire mechanism had to come out to replace Hall effect sensor. I ordered the part number they gave me to discover it was converterable top. Was top entire mechanism had to come out to replace Hall effect sensor. I ordered the part number they gave me to discover it was a sensor that was easy to exchange. I had the whole job done at Wesley Chapel BMW for $1500. Also, Caesar never ever returns. Phone calls. Run away from this dealership. More

by talbano2 Verified Customer Verified Customer

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