Karl Berner | Page 7

I spent several hours with Kyle reviewing two separate vehicles before eventually buying. Kyle was extremely helpful and informative. He took me to the Toyota of Naperville test track so we could run one vehicles before eventually buying. Kyle was extremely helpful and informative. He took me to the Toyota of Naperville test track so we could run one of the vehicles through some driving challenges. Kyle was very understanding of what I was looking for and helped me to overcome the challenges I was having in choosing between two vehicles. I would recommend Kyle for his honesty and transparency. He also helped to intercede for me in negotiating a trade-in value for my car. I would commend Kyle for his trustworthiness and his professionalism! Working with Kyle made what could normally have been a stressful situation turn out to be an extremely positive experience. More

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I acquired a new 2025 Toyota Highlander Limited in June which is a very nice car but a car is a car. I have had exotic cars and other brands over the years and this was a special experience as the sales which is a very nice car but a car is a car. I have had exotic cars and other brands over the years and this was a special experience as the sales person, Barbara Aceto was the best of the best we have dealt with over many decades. Like Kris K. was spectacular. They gave me a new loaner to use for 9 days for free and could not have been more accommodating. I highly recommend Barbara and Kris and I know you will have a positive and special experience. More

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Superb service, largest inventory in the Western suburbs of Chicago area, no haggle pricing and competent staff - Jake, Ryan and Karl are all fantastic of Chicago area, no haggle pricing and competent staff - Jake, Ryan and Karl are all fantastic More

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I was very pleased with my experience. My sales guy, Nick Marsili, was great to work with. Personable, very patient (during our indecision), friendly, and knowledgeable about the vehicles My sales guy, Nick Marsili, was great to work with. Personable, very patient (during our indecision), friendly, and knowledgeable about the vehicles and process. The finance guy, Karl Berner, was easy to work with. He too had many great qualities that any dealership would love to have. More

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Jake was professional, courteous and well informed on the product. The facility was modern, clean and well equipped with choices and help. product. The facility was modern, clean and well equipped with choices and help. More

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Great customer service, very patient in showing options and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! More

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It has been a very pleasant experience in buying a 2025 RAV4 at Toyota of Naperville. Harvey was very helpful in explaining different trims and features of the new car, both at the dealership and during t RAV4 at Toyota of Naperville. Harvey was very helpful in explaining different trims and features of the new car, both at the dealership and during the test drive. He kept me fully informed of the car availability status. Other staffs were very attentive and helpful with information and offers from Toyota. I would recommend Harvey and Toyota of Naperville to anyone who is considering of buying or selling a car. A+ service! More

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Looking for a Toyota? One place to shop and it's gotta be Toyota of Naperville. Our great experience included GM Travis introducing us to Kyle. The entire process of getti One place to shop and it's gotta be Toyota of Naperville. Our great experience included GM Travis introducing us to Kyle. The entire process of getting us into our Grand Highlander Max Platinum with custom 22 inch wheels was just awesome. Made buying a car fun again, our car had to be ordered and getting the text updates from Kyle on the build date and ultimately the arrival date was cool. We appreciated how Travis employs his team to make the experience a great one for guests. I know we will be a Toyota family from here on out! More

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Thank you Kyle provide very good service for my family and I. He worked well and fast and was very kind even with my Language barrier! Go see Kyle Lackner and I. He worked well and fast and was very kind even with my Language barrier! Go see Kyle Lackner More

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Very happy with my experience at Toyota. David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very th David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very through when I picked up my vehicle. He sat with me in the vehicle and explained all the technology. He made sure I had everything I needed. Karl went through all my options for financing and maintenance - he even found a better finance plan than I had with my bank. This is my 4th purchase at Toyota of Naperville. I have used their service department many times over the years and always been satisfied with them as well. More

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