Karmala Sutton

Did not speak to me with respect. And when I brought up a true concern about my tire losing pressure, it was dismissed. Three days later, I went for a second option and there was a na And when I brought up a true concern about my tire losing pressure, it was dismissed. Three days later, I went for a second option and there was a nail in my tire. It was very clear the team did not take my concern seriously or look at the tire. When I brought the issue back to their attention, I received no response from the service team or dealer management team. Will not be returning for a new vehicle or any maintenance. I will be bringing my business elsewhere. More

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I compared Honda Kenosha to Brilliance and Gurnee. They were all within a couple hundred dollars for the out the door price. We had purchased a 2012 and 2019 Pilot from Brilliance. They neglected to t They were all within a couple hundred dollars for the out the door price. We had purchased a 2012 and 2019 Pilot from Brilliance. They neglected to tell us that you needed a transmission cooler to tow the advertised 5,000 lbs. $9,000 dollars later we had a new (rebuilt transmission). Brilliance wanted over $2,000 to up Honda’s 60,000 mile warranty to 100,000. Kenosha offers a free lifetime warranty on the powertrain. Kenosha also offers a free paint shield and windshield protection reapplied every 6 months. They also offer free mats and car washes. More

by jcurtis30 Verified Customer Verified Customer

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Abed was a very good sales person but his manager was very rude and the language used to like “you guys are ridiculous “ “mad people” was so offensive very rude and the language used to like “you guys are ridiculous “ “mad people” was so offensive More

by pradeepm007 Verified Customer Verified Customer

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Staff are all courteous, helpful and professional. They answered all my questions and addressed all my concerns. They answered all my questions and addressed all my concerns. More

by sharondulek Verified Customer Verified Customer

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They did a great job just wish they told me I would have to wait 3 hours to wait 3 hours More

by BRANDONKINKELAAR Verified Customer Verified Customer

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I like the friendliness of all the staff. They explained what is being done to your car when you bring it in and how long it will take. They explained what is being done to your car when you bring it in and how long it will take. More

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We get our 2015 van from you . And love it .I was so bad it got totalled out in a crash.thank you. And love it .I was so bad it got totalled out in a crash.thank you. More

by KENGANDY1957 Verified Customer Verified Customer

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I was very pleased to get the deal for Honda. But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to chang But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to change oil. It seems to me that they are not honest. Other than that. I am no more to complain. More

by tlungkara Verified Customer Verified Customer

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Misdiagnosed my vehicle, thankfully I got a 2nd opinion. Wanted me to pay $500, for parts that didn't need repair, and covered under warranty. Wanted me to pay $500, for parts that didn't need repair, and covered under warranty. More

by Classy Verified Customer Verified Customer

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Very efficient and taking our wishes seriously. We were very happy with the care that was shown us. We were very happy with the care that was shown us. More

by drpisarik Verified Customer Verified Customer

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