Karmala Sutton
Karmala Sutton at Honda of Kenosha

Karmala Sutton | Page 5

Dealer Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

3.9
73 Reviews
3.9

73 Reviews

Write a Review

Dealership Experience

12 yrs, 1 mo

Industry Experience

14 yrs, 7 mos

73 Reviews of Karmala Sutton

October 21, 2021

Dealership Rating
Employee Rating

Went for standard oil change. Good and fast service. Gave a free car wash too. More

by Ridzip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 12, 2021

Dealership Rating
Employee Rating

Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More

by Goddess83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 29, 2021

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Oct 15, 2021

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 09, 2021

Dealership Rating
Employee Rating

They are very informative in what they are going to do. They are very polite and curiosity they keep you updated what they are doing I’m glad they washed the also More

by jsarocka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Amos Longanecker, Joe Valente , Mike Semik

Sep 09, 2021

Honda of Kenosha responded

Thank you for your very kind review. Joe, Amos, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 17, 2021

Dealership Rating
Employee Rating

Buying a used car was a pleasant experience ,Anthony Lee show us why he is a top salesman , after small issues with the car I received excellent service and attention. I will highly recomend this dealers More

by ricar451
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Anthony Lee , Mousa Abuhassan, Amy Dressen service advisor

Aug 17, 2021

Honda of Kenosha responded

It's fantastic to hear that Anthony provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda of Kenosha!

August 05, 2021

Dealership Rating
Employee Rating

I’m so amazed how awesome Customer Service is, and Everyone being very Professional and cares about you. And your car.. Wouldn’t go anywhere else, and always telling people to go buy from Honda of Ken More

by BRIAN Balli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz, Todd manager in Service!!!

Aug 05, 2021

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

Aug 05, 2021

BRIAN Balli responded

Thank you !!

June 25, 2021

Dealership Rating
Employee Rating

When I originally had service done it wasn’t done properly, the advisor (Joe) told me to bring it in right away and he would make it right. I brought it in the next day and it was fixed properly! Who More

by Vinpau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Amos Longanecker, Joe Valente , Mike Semik

Jun 28, 2021

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2021

Dealership Rating
Employee Rating

Wrote a review for Friday May 21, 2021. Never saw it on DealerRater as Manager of the dealership and service manager were very rude and unprofessional. I was a customer of this location for 11 years and a More

by DON.SIELER
Friendliness
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Anthony Lee

May 26, 2021

Honda of Kenosha responded

Don, we are sorry this experience occurred and you feel the way you do. We as a company during this times must enforce certain safety standards to ensure all our clients and staff are safe. We strive to be respectful to all our guest and ask for the same respect back while visiting our establishment. I believe Todd spoke with you after the incident and still offered assistance to you.

May 25, 2021

Dealership Rating
Employee Rating

Everyone is very respectful, and the maintenance they perform on my car is outstanding, there the ones who keep me up to date on my service when needed... More

by BRIAN Balli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Honda of Kenosha responded

It has been a pleasure serving you, Brian. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 25, 2021

BRIAN Balli responded

You Always will, don’t trust anyone else!!

April 06, 2021

Dealership Rating
Employee Rating

Great advisors. Just when I needed service I felt like they priced me pretty high when I didn’t need certain parts replaced. Great place tho More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Marc Bardi, Gina Ruiz

Apr 06, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 12, 2021

Dealership Rating
Employee Rating

Great customer service at Honda of Kenosha. The service department employees truly care about giving great service to each customer. Generally work with Joe who is a caring individual, not a pushy person b More

by Bmentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Amos Longanecker , Mike Semik, Cory Wilson, Randy Wilson

Mar 12, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

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