Kathy Wilson | Page 2

Lester Glenn Subaru responded

Hi Janine, Thanks for sharing your experience! We’re so glad to hear Kathleen made a challenging situation much easier for you. It’s wonderful to know she took the time to explain all of your options while providing professional, courteous, and supportive service throughout the process! Your kind words mean a great deal, and we’ll be sure to share them with Kathleen. We’re thrilled to hear you’ll be returning for your future service needs. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi deb020561, Thanks for sharing your experience! We’re so glad to hear Kathleen provided such wonderful service during your Forester’s visit. It’s great to know she kept you updated, answered your questions, and made sure you felt informed and supported throughout the entire process! We’re also happy to hear your SUV was completed in a timely manner. Providing efficient, communicative, and helpful service is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MDONETZATC, Thanks for sharing your experience! We’re glad to hear our team was attentive and able to address your vehicle concern, especially when you stopped in without an appointment. It’s great to know our associates prioritized your safety and helped put together a plan to resolve the issue. Providing helpful, responsive service when our customers need us most is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MERBENZ812, Thanks for sharing your experience! We’re so glad to hear our team provided friendly service, kept you informed, and made you feel welcome throughout your visit. It’s wonderful to know you enjoyed our comfortable waiting area and had a positive experience with us. We truly appreciate your kind words and are grateful you chose Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JLIGA74, Thanks for sharing such a wonderful review! We’re so glad to hear Kathy Wilson made your first visit to our service department such a positive and memorable experience. It’s great to know she took the time to patiently walk you through the process, answer your questions, and make sure you felt comfortable every step of the way. We’re also happy to hear Kathy helped coordinate your recall service, provided a loaner vehicle, kept you updated, and even took care of the small details like returning your insurance card. That level of care and attention is exactly what we strive to provide every day. We truly appreciate your kind words and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BMMCBRADY, Thanks for sharing such a thoughtful review! We’re so glad to hear Kathy provided outstanding service and made your Subaru Outback repair experience smooth, efficient, and well-communicated throughout. It’s wonderful to know she kept you updated and helped ensure everything was handled in a clear and organized way. We’re also happy to hear our Subaru team was able to help you prioritize your vehicle’s needs and provide professional, courteous support during your visit. That level of transparency and care is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BSISK64, Thanks for sharing your experience! We’re so glad to hear you received good service and that Kathleen was friendly, responsive, and knowledgeable about the vehicles you were considering. It’s wonderful to know she was able to assist you throughout your visit. We truly appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DNNWILLIAMS919, Thanks for sharing your experience! We’re so glad to hear Kathleen was informative, kind, and professional, and that our service team was accommodating throughout your visit. Providing helpful, respectful, and high-quality service is exactly what we strive for every day! We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ICHYU2, Thanks for sharing your experience! We’re so glad to hear you found our dealership welcoming, helpful, and pressure-free. We’re also happy to know you enjoyed the coffee while you were here! Providing a comfortable environment and exceptional service is exactly what we strive for every day. We truly appreciate your kind words and your five-star feedback. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi TCTCRC, Thanks for sharing your experience! We’re so glad to hear Bill and his team went above and beyond to resolve your concern and provide the level of service you expected. It’s wonderful to know you experienced what being part of the Lester Glenn family is all about. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team