Katie Brown
Katie Brown at My Auto Import Center
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Katie Brown | Page 4

New Car Sales

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
4.9
225 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

Employee Video

4.9

225 Reviews

Write a Review

225 Reviews of Katie Brown

October 15, 2021

Dealership Rating
Employee Rating

Subaru has very pleasant and respectful people working in their service department. I appreciate them! Thank you More

by DNALORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2021

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

October 08, 2021

Dealership Rating
Employee Rating

From check in to check out, the entire crew makes the effort to always be on point! They are always professional, thorough and courteous. My salesperson Katie is the best! Much appreciated. A+++ More

by rhg300z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Kreuter, Sam Six

Oct 11, 2021

My Auto Import Center responded

So glad that Katie was able to take great care of you! Thank you for allowing us to earn your business!

September 20, 2021

Dealership Rating
Employee Rating

We love our new Subaru Outback! The knowledgeable and friendly staff at My Import Auto Center made the entire car buying experience painless. More

by pokeywalicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry , Eric Nelson

Sep 23, 2021

My Auto Import Center responded

We are glad that you are enjoying your new Subaru Outback! Thank you for allowing us to earn your business!

September 20, 2021

Dealership Rating
Employee Rating

Your employees are awesome. Especially Katie. She made the car buying process fun and easy More

by evajarema
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Geesaman, Gregory Ireland

Sep 23, 2021

My Auto Import Center responded

We are so glad Katie was able to make your car buying experience enjoyable! We thank you for your business!

September 20, 2021

Dealership Rating
Employee Rating

It's my 4th time buying here so that says alot. Very pleased with my dealer, Kati Brown, she is wonderful, and so is the rest of the Subaru crew.🥰 More

by theresalouise
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry

Sep 23, 2021

My Auto Import Center responded

Thank you for your business over the last few purchases! We are glad that Katie was able to help you at Subaru of Muskegon! We appreciate your business!

September 20, 2021

Dealership Rating
Employee Rating

Katie and team are wonderful to work with. Great customer experience!!! This is the second vehicle we purchased from her. More

by randyb581
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress, Mike Geesaman

Sep 23, 2021

My Auto Import Center responded

We are glad the Katie and our team we able to assist you with your second vehicle! We appreciate your business!

September 16, 2021

Dealership Rating
Employee Rating

Katie was fantastic from the beginning of my buying experience. She answered every question I had promptly and knowledgeably and was kind and courteous through the entire process. The dealership is ext More

by Kyle_891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2021

My Auto Import Center responded

Thank you for allowing us to earn your business! We hope that you are enjoying your new vehicle!

September 15, 2021

Dealership Rating
Employee Rating

I was greeted cheerfully by 2 young women as I enter the service area. I love the fact that I can call or message them to see what progress has been made. My car was washed. Excellent customer service!! it More

by jlooney12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britt

Sep 16, 2021

My Auto Import Center responded

Thank you for the kind review! The My Auto Group greatly appreciates your business!

September 06, 2021

Dealership Rating
Employee Rating

Always treated as a valued and respected customer anytime I’ve visited dealership. Salesperson Katie is the best and is always willing to help and take care for any pre or post sale issues. I’ve referred a n More

by rhg300z
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress

Sep 07, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

September 02, 2021

Dealership Rating
Employee Rating

Process was easy and people were friendly. Not sure if this criticism is fair but 4 hour job went 5+ hrs and when you’ve traveled 30 miles to get there it makes the extra time quite inconvenient. More

by TJPEETY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice

Sep 03, 2021

My Auto Import Center responded

I am sorry to hear your wait time was more than expected! We know your time is valuable and the last thing we want to do is keep you longer than needed.

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