Katie Brown
Katie Brown at My Auto Import Center
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Katie Brown | Page 7

New Car Sales

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
5.0
225 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

Employee Video

5.0

225 Reviews

Write a Review

225 Reviews of Katie Brown

March 25, 2021

Dealership Rating
Employee Rating

I just bought my second new vehicle from this dealership. Katie is a no-pressure easy to work with sales person that goes above and beyond. 100% Satisfied with both sales and service! More

by bridgetlabrie82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Childress , Eric Nash

Mar 26, 2021

My Auto Import Center responded

That is just what we like to hear at My Subaru of Muskegon! We are delighted to hear that you were given excellent customer service from our Sales Specialist Katie Brown! We hope you enjoy your new Subaru Forester. Thank you for trusting The My Auto Group team with your business!

March 24, 2021

Dealership Rating
Employee Rating

Customer service was great I was out of town and called and I got an same day appointment Vw did an excellent job on my Audi and I will definitely be bringing my car in again. Thanks for the hard work More

by darrenthomas615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2021

My Auto Import Center responded

Thank you for the five-star review! We are so happy you were pleased with the service you received at Audi Muskegon. Thank you for trusting the My Auto Group team with your business!

March 24, 2021

Dealership Rating
Employee Rating

If you let people do their job, buying a car can be a pleasant experience, which this was. We bought two cars in less than 4 hours. Katie and Bill were both exceptional and I really enjoyed talking True More

by Genny
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry, Bill Fisher

Mar 24, 2021

My Auto Import Center responded

Genny, we love hearing you had a great purchase experience at My Subaru of Muskegon! We hope you enjoy your new vehicles. Thank you for the great rating and for trusting our team with your business!

March 16, 2021

Dealership Rating
Employee Rating

Katie was awesome! Friendly, informative and knowledgeable. Totally pulled off the feat of the month by finding a car and getting it in 2 days! More

by karajw
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski, Bill Ferry

Mar 17, 2021

My Auto Import Center responded

We think Katie Brown is awesome as well! We love hearing that had a great experience at The My Auto Group and My Subaru of Muskegon. Thank you for the great rating and for trusting our team with your business!

March 11, 2021

Dealership Rating
Employee Rating

Amazing service and top notch sales team. This has been our second time purchasing a Subaru at MyAuto and wouldn’t have done it with any other sales REP! Thanks again Katie! More

by RJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski

Mar 12, 2021

My Auto Import Center responded

We are so happy that you were 100% satisfied with our Sales Specialist, Katie Brown! We hope you enjoy your new Subaru! Thank you for the Five-star rating and for trusting the team at My Auto Import Center and My Subaru of Muskegon with your business.

March 09, 2021

Dealership Rating
Employee Rating

I love this place. The people are professional and personable (without being pushy), and the workmanship is first rate. Katie was amazing! She was very helpful with everything I need More

by zur1701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry

Mar 12, 2021

My Auto Import Center responded

We are so happy you love The My Auto Group and My Subaru of Muskegon. We love hearing that our Sales Team especially Sales Specialist Katie Brown was professional, personable, and was not pushy. Thank you for the five-star rating and for trusting us with your business.

March 08, 2021

Dealership Rating
Employee Rating

I've now bought 2 vehicles from Katie and each time she has gone above and beyond to make my experience great! She works with you to make sure the vehicle you leave with is at a fair price and meets your More

by jimjurmu
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

My Auto Import Center responded

We are so happy to hear you were given excellent customer service by our Sales Specialist, Katie Brown. Thank you for the five-star rating and for trusting My Subaru of Muskegon with your business!

March 04, 2021

Dealership Rating
Employee Rating

All were very friendly and knowledgeable. Katie and staff were great. Never have owned a Subaru, looking forward to great adventures with my new Forester. More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry, Bill Fisher

Mar 04, 2021

My Auto Import Center responded

Ashley, we are so happy to hear that you were 100% satisfied with our team at My Subaru of Muskegon. We hope you enjoy your new Subaru Forester. Thank you for the five-star rating and for trusting us with your business!

March 02, 2021

Dealership Rating
Employee Rating

Love Katie! She is the best! This is our 2nd car purchase from her at MY Subaru in Muskegon. This is hands down the best place to buy a Subaru... and ask for Katie! More

by debbiechartreuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski, Bill Ferry

Mar 03, 2021

My Auto Import Center responded

Thank you for the five-star rating! We are delighted to hear you had an amazing experience at My Subaru of Muskegon and were 100% satisfied with the service you received from our Sales Specialist, Katie Brown. Thank you for trusting the team at My Auto Import Center with your business!

March 01, 2021

Dealership Rating
Employee Rating

I took my car in for oil change. The service was good. I got a detailed report of what was needed to keep my car in good running condition. I expected my car to be washed as most dealerships do unfortunatel More

by WAREJUAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 01, 2021

My Auto Import Center responded

Very sorry to hear you were not 100% satisfied with your most recent visit. We hope to improve on our current rating during your next visit to our dealership.

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