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Katie Brown
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225 Reviews
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
English
Employee Video
225 Reviews
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225 Reviews of Katie Brown
February 19, 2021
Katie was great! Made buying a car as smooth of a process as possible. Will go back to see her again in the future. Thanks! process as possible. Will go back to see her again in the future. Thanks! More
by amyklimekaustin17
Verified CustomerOther Employees Tagged: John Gongalski, Bill Ferry
Helpful 
February 19, 2021
Katie was fantastic to work with! It was an easy and pleasant experience in the end. Would probably go back in the future and would recommend. pleasant experience in the end. Would probably go back in the future and would recommend. More
by avb
Other Employees Tagged: Bill Ferry
February 18, 2021
Efficient Yep yea yes no too tin we read him her the gag Efficient Yep yea yes no too tin we read him her the gag dad my me your you pop pit put see car van boy Efficient Yep yea yes no too tin we read him her the gag dad my me your you pop pit put see car van boy More
by marthazietse
Other Employees Tagged: Bill Ferry, Jacob Childress, Mike Geesaman
February 15, 2021
We visited the Subaru dealer over the weekend for our first time ever. We are new car shopping and, when we walked in, Katie was the one who greeted us. We decided, in the end, to purchase a different br first time ever. We are new car shopping and, when we walked in, Katie was the one who greeted us. We decided, in the end, to purchase a different brand vehicle that was not available at My Auto Import Center, but Katie left a lasting impression on us. I wish she could sell us the car we have decided to buy! From the moment she greeted us, until the moment we left, Katie treated us so amazing, as humans not as just another customer walking in the door. She spent so much time answering all of our questions, taking us on several test drives, and explaining every last detail about the car and what we would receive when purchasing a new Subaru through her. Not only that, but Katie really knew her cars! You could tell she is extremely passionate about Subarus, as well as cars in general. This was a big contrast to the other dealer we went to, who had to look up even the most basic details of the cars and didn't treat us so well. Working with Katie, we didn't ever feel pressured, or that we were being lied to and I can truly say that it was my best car salesperson experience I've ever had... for new or used cars. I wish we could buy our vehicle from her, but we can't because they don't carry the brand we decided on. If we ever need a Subaru, Toyota, VW, etc., we will be sure to head back to Muskegon looking for Katie. Her sales manager Mike was pretty awesome too! More
by Jeremy A.
Other Employees Tagged: Mike Geesaman
February 01, 2021
I will never buy a car from anyone but Katie Brown ever again. From the moment I walked in to the moment we drove off with our new car she was excellent. The entire staff at My Auto Import Center made the again. From the moment I walked in to the moment we drove off with our new car she was excellent. The entire staff at My Auto Import Center made the process of buying a car after totaled our car. The entire process was fast and stress free. Everyone should go see Katie! More
by Kschlaack
Other Employees Tagged: Gregory Ireland
January 15, 2021
We've now worked with Katie Brown on the last 3 cars we've bought. She's great, she's easy to get along with and laugh with, is honest about what is going on and cares about her customers after the sale we've bought. She's great, she's easy to get along with and laugh with, is honest about what is going on and cares about her customers after the sale. She always comes and checks in and has a few minutes to catch up when we're in for service. We'll continue getting our Subaru's from her, as long as she wants to keep selling them! More
by Patrick
November 25, 2020
My wife and I had a great experience with the purchase of our new 2021 Outback Touring XT. Marshal Hatley was our salesperson. He was very friendly, helpful, and knowledgeable. He was always available to ans our new 2021 Outback Touring XT. Marshal Hatley was our salesperson. He was very friendly, helpful, and knowledgeable. He was always available to answer any questions. His "tutorial" on the many features of our new car was well structured and executed. We can wholeheartedly recommend this dealership and Marshal to anyone interested in buying a Subaru. *please note, I had to rate Katie who I met a year ago but who was not available at the time of purchase. Please add Marshal" name to your list of salespeople More
by Ed M.
Other Employees Tagged: John Gongalski, Mike Geesaman , Eric Nash
November 24, 2020
This dealership is the real deal. The entire staff (especially Katie who worked with us) was exceptionally friendly, patient, and helpful. I love how this dealership is very philanthropically involve (especially Katie who worked with us) was exceptionally friendly, patient, and helpful. I love how this dealership is very philanthropically involved in their community and surrounding areas. This is my second experience in obtaining a vehicle from them... and most likely won’t be the last. Jerry More
by Onintwo
Other Employees Tagged: Bill Fisher
November 07, 2020
Excellent customer service as a whole, and Katie Brown was the best sales person I have ever worked with! Thank you for everything I enjoyed my entire experience and love my Subaru! was the best sales person I have ever worked with! Thank you for everything I enjoyed my entire experience and love my Subaru! More
by k_hartman81
Other Employees Tagged: John Gongalski, Mike Geesaman
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