Katie Cross | Page 8

After my car broke down on the interstate and it was towed after hours to Audi, I had correspondence first thing the next morning. Katie was super helpful. Decided to get a new one since too much in rep towed after hours to Audi, I had correspondence first thing the next morning. Katie was super helpful. Decided to get a new one since too much in repairs. Very disappointed that I only got $200 on trade-in. Know after Audi repairs it, they will sell it for way more than the repairs cost. That was a huge disappointment. But Katie and Elvis were great. More

by ALLISON.DIBLASI Verified Customer Verified Customer

Helpful 0

Report | Print

Great service with friendly and knowledgeable staff. They made every effort to ensure top level service and were extremely transparent on pricing and what services would be provided. made every effort to ensure top level service and were extremely transparent on pricing and what services would be provided. More

by rylin34 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good experience. The guys are very helpful and always willing to go the extra mile. Jorge actually came and sat in the car with me to help me with a misunderstanding I had. Very much appreciated t always willing to go the extra mile. Jorge actually came and sat in the car with me to help me with a misunderstanding I had. Very much appreciated that Jorge. Thank You!!!! More

by KlarChad Verified Customer Verified Customer

Helpful 0

Report | Print

Brian and John always do an incredible job and very professional. Always taking care in every step and making sure you know everything. Well done! professional. Always taking care in every step and making sure you know everything. Well done! More

by spofiowa Verified Customer Verified Customer

Helpful 0

Report | Print

Great service and customer service. Friendly! I don’t especially like doing these ratings, so it doesn’t please me that I HAVE TO WRITE 25 words. especially like doing these ratings, so it doesn’t please me that I HAVE TO WRITE 25 words. More

by janetotis Verified Customer Verified Customer

Helpful 0

Report | Print

Communication was good. Problem was diagnosed and fixed. Added on headlight adjustment and can now see more than just in front of the vehicle. Oil was changed even though we asked for it not to be as we had Added on headlight adjustment and can now see more than just in front of the vehicle. Oil was changed even though we asked for it not to be as we had already arranged for oil change using our synthetic oil. No big deal on that as it only cost a few do)ars more than if I did it myself. Have had good experiences so for. More

by Walshent65 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a wonderful service at DesMoines, Audi. The service department is friendly & efficient, both Bryan & Katie. Loved the Video from my service technician! I will recommend your dealership to my friends. T department is friendly & efficient, both Bryan & Katie. Loved the Video from my service technician! I will recommend your dealership to my friends. Thank you for the oil change & giving me my 40,000 mile check up on my 2016 Audi! More

by melodycordes Verified Customer Verified Customer

Helpful 0

Report | Print

took care of the recall promptly, and then found my oil leak and fixed it very timely. Good service. extra words, extra words, extra words leak and fixed it very timely. Good service. extra words, extra words, extra words More

by KBOTT Verified Customer Verified Customer

Helpful 0

Report | Print

You can tell a luxury dealership and the treatment received vs. the "average" dealership. I love the online report option on the vehicle service. The video inspection is an added luxury touch. received vs. the "average" dealership. I love the online report option on the vehicle service. The video inspection is an added luxury touch. More

by toni10 Verified Customer Verified Customer

Helpful 0

Report | Print

My review is simple they are the Titans of all luxury vehicles and the best at what they do there staff if top notch all the way through!!!no comparison .... vehicles and the best at what they do there staff if top notch all the way through!!!no comparison .... More

by Rongunner328 Verified Customer Verified Customer

Helpful 0

Report | Print