Katie Fuller | Page 33

Very good customer service. Appointments are always available even on Saturdays. This is very convenient especially for people that work on weekdays Appointments are always available even on Saturdays. This is very convenient especially for people that work on weekdays More

by Bokafor Verified Customer Verified Customer

Print

Clean, Organize, polite, Timing, knowledgeable, ALL IS GOOD, good location, tech available, air conditioning and FREE! GOOD, good location, tech available, air conditioning and FREE! More

by dsgroves11 Verified Customer Verified Customer

Print

My Service Advisor was Katie F. She was quick, knowledgeable and friendly. Knowing that brake fluid was low, she called a mechanic to measure the brake pads before taking the car She was quick, knowledgeable and friendly. Knowing that brake fluid was low, she called a mechanic to measure the brake pads before taking the car back for service. Sure enough, the car needed rear brakes. Thank you, Katie. More

by LINKNODE Verified Customer Verified Customer

Print

The technicians are always helpful. time in service is always quick. Good experience. . Will be back time in service is always quick. Good experience. . Will be back More

by TOMDITTMER Verified Customer Verified Customer

Print

Seemed like there was a fairly long wait to have service performed. Nice day. tho. performed. Nice day. tho. More

by RUZJAXON Verified Customer Verified Customer

Print

Quick and easy with top notch service too. Katie was very nice and helpful when I visited. Katie was very nice and helpful when I visited. More

by REECE.REISER Verified Customer Verified Customer

Print

My service rep, Katie Fuller, was knowledgeable, professional, friendly, and a good communicator. She provided good explanations and answered all our questions. For this older vehicle, I now know it professional, friendly, and a good communicator. She provided good explanations and answered all our questions. For this older vehicle, I now know it might be better to request for the main shop do the 5K service and have them perform a more thorough inspection/diagnostic routine. I am disappointed that a more thorough inspection of the brake system was not performed at my regular 5K service just last month. I mentioned the front end shaking when braking at highway speeds. The alignment recommended at the time did not fix the problem. This time, a more thorough inspection of the brake system revealed the rotor issue. Plus, a more comprehensive inspection/diagnostic last month just might have revealed the C/S Passenger Front CV Axle Leaking before the warning lights came on. More

by NW1PARK Verified Customer Verified Customer

Print

First time going to the dealership myself to get an oil change and everything went smoothly. Just had to drop my car off and came during my appointment with John Cooper and was out in about 15-20 minutes! change and everything went smoothly. Just had to drop my car off and came during my appointment with John Cooper and was out in about 15-20 minutes! They did other inspections to make sure I’m up to date with my car. More

by Strawbri Verified Customer Verified Customer

Print

I have bought many cars from CCT over the last 20+ years and will buy many more in the future. and will buy many more in the future. More

by monte.Jackson Verified Customer Verified Customer

Print

Totally GREAT! ! There were several people with cars being serviced but they had a ton of help that got fixed up super fast and extremely nice. ! There were several people with cars being serviced but they had a ton of help that got fixed up super fast and extremely nice. More

by wmirandy Verified Customer Verified Customer

Print