Katie Lyons
Katie Lyons at Rallye Motors
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Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
378 Reviews

Dealership Experience

15 yrs, 1 mo

Industry Experience

15 yrs, 1 mo

4.8

378 Reviews

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379 Reviews of Katie Lyons

May 01, 2025

Dealership Rating
Employee Rating

Katie always provides excellent customer service. She has been consistently responsive, kind, knowledgeable and professional. Thank you! More

by Roro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

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Employee Rating

Katie goes above and beyond. . I am well informed of the work that is required and the options available to get me back on the road safely. Additionally, Katie was instrumental More

by Michaelangelo Robles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

Apr 26, 2025

Rallye Motors responded

Thank you for sharing your wonderful experience! We’re thrilled to hear how Katie and Victor made the process smooth and kept you well-informed every step of the way. We’re grateful for your trust and look forward to continuing to provide you with first-class service at Rallye Motors!

April 20, 2025

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Employee Rating

The experience at rally Mercedes was great Kate was great she kept me updated with everything going on I had a leak in front end she did a video to assure me it was taken care of so far it’s been a pleasure More

by CASSELS1205
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Rallye Motors responded

Thank you for sharing your experience! We're so glad Kate was able to keep you informed and give you peace of mind throughout the process. It’s great to hear everything was handled smoothly—wishing you many worry-free miles ahead! 🚘😊

April 19, 2025

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Excellent service, sales and speed of operation. Would highly recommend thos dealership to anyone and I do. More

by KENNYBP
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2025

Rallye Motors responded

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience with our team. We truly appreciate your support! 🙌🚗

April 14, 2025

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Employee Rating

I called the service department for repair and Katie was able to make the necessary accommodations to receive our vehicle and have all repairs made. She provided us with the best service. Nobody beats Ral More

by S Class Man
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 14, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Katie was able to assist you and make the repair process smooth and stress-free. Providing the best service is always our goal, and we're so glad you had a great experience. We truly appreciate your support—go Rallye!

March 31, 2025

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Staffs are friendly and helpful . My sales person Andy is the best. Katie the service advisor also did a wonderful job on my vehicle needs. More

by Nowai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Fu, Lisa Chea

Apr 01, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that both Andy and Katie provided you with excellent service. It's great to know that our team made your experience friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

March 29, 2025

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Excellent service. Easy and convenient. Short waiting time. Get problem fix. Getting my car washed and clean. More

by KFW168
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Rallye Motors responded

Thank you for your feedback! We are glad you had an excellent and convenient experience. Enjoy your freshly cleaned car! 🚘✨

March 17, 2025

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Employee Rating

Kelly and Rallye made life easy for a difficult situation. I would recommend them for anything More

by STIFF2IRON
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad Kelly and the Rallye team could make a difficult situation easier for you. Your recommendation means the world to us! If you ever need anything, we're here to help.

March 09, 2025

Dealership Rating
Employee Rating

Katie has been my go to person for service for many years. Her customer service is excellent . All I have to do is send her a text and she replies promptly. She is a great asset to Mercedes Benz Roslyn More

by B.small6800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that Katie has been such a reliable and helpful part of your experience. We truly value her dedication to excellent service!

March 07, 2025

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Employee Rating

Thorough and professional service. All in all a good experience. Would recommend Rally to anyone. More

by JOHN@JPIACONO.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 08, 2025

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future!

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