Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.8
422 Reviews

Dealership Experience

16 yrs

Industry Experience

16 yrs

4.8

422 Reviews

Write a Review

422 Reviews of Katie Lyons

March 08, 2026

Dealership Rating
Employee Rating

Easy to schedule and they expedite their customers through the process. When scheduling, they need to offer the loaner. The absence of this creates unnecessary issues in finalizing the schedule. More

by TheRalphDude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Rallye Motors responded

Thank you for your feedback. We're glad to hear scheduling was easy and that our team was able to move you through the process efficiently. We also appreciate your suggestion regarding offering loaners during scheduling and will certainly take it into consideration as we continue working to improve our customer experience.

March 07, 2026

Dealership Rating
Employee Rating

Had a major drivability issue with my GLB. Called Rallye Thursday afternoon and they made the appointment for early Friday morning. It turned out to be a major job, since they had to take t More

by HD NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

Rallye Motors responded

Thank you for sharing your experience! We’re glad our team was able to get your GLB diagnosed and repaired so quickly, and that everything was covered under warranty. It’s great to hear Katie and the team took good care of you and helped make the process smooth, including the ride home. We truly appreciate your kind words and look forward to assisting you again whenever you need us!

February 28, 2026

Dealership Rating
Employee Rating

I've been going to Rallye Motors for about 20 years and will continue to. Rob Carlson, the service manager that takes care of me is professional as well as personable. More

by Wolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson

Feb 28, 2026

Rallye Motors responded

Thank you for your loyalty over the past 20 years! We’re thrilled to hear that Rob Carlson’s professionalism and personable approach make your experience at Rallye Motors so positive. We look forward to continuing to serve you for many years to come!

Feb 28, 2026

Wolfman responded

Only telling it like it is.

February 21, 2026

Dealership Rating
Employee Rating

From drop off to pick up first class service and customer service at the same ime More

by tag2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Rallye Motors responded

Thank you for your kind feedback. We’re glad to hear you received first-class service and customer care from drop-off to pick-up. We truly appreciate your support.

February 19, 2026

Dealership Rating
Employee Rating

I was very pleased with your receptionist and the representative who helped me .Will recommend. More

by Darlng1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Rallye Motors responded

Thank you so much for your kind words! We’re thrilled to hear that our receptionist and team member made such a positive impression. Your recommendation means a lot to all of us at Rallye Motors. We truly appreciate your support and look forward to assisting you again in the future!

January 25, 2026

Dealership Rating
Employee Rating

I consider Chris Vachris and the entire service team to be a truly “best-in-class” organization. I’ve always had an excellent experience with them, and they’re the main reason I remain a loyal Rallye custo More

by Joebon1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Rallye Motors responded

Thank you for such thoughtful feedback! We’re honored to hear that Chris Vachris and our entire service team continue to deliver a best-in-class experience. Your loyalty to Rallye truly means a lot to us, and we look forward to continuing to take great care of you.

January 19, 2026

Dealership Rating
Employee Rating

Timely service which completed all of the scheduled tasks. Appreciated Katie’s input on keeping the car running smoothly. More

by jpiacono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear your service was completed on time and that Katie’s guidance on keeping your car running smoothly was helpful. We appreciate you choosing us and look forward to serving you again!

December 19, 2025

Dealership Rating
Employee Rating

Turbocharged, all-wheel-drive machines built for extreme durability, rapid acceleration, and precision control on unpredictable surfaces. More

by bijua3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Rallye Motors responded

Thank you for sharing! That’s a great description and highlights the qualities that truly make these vehicles stand out. We appreciate your enthusiasm for their performance, durability, and control.

December 04, 2025

Dealership Rating
Employee Rating

great service an katie made sure i know status of car i would recommend rally to other people More

by jgrossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received great service and that Katie kept you informed about the status of your car. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 25, 2025

Dealership Rating
Employee Rating

Excellent fast service great help from my service advisor very professional and knowledgeable start to finish More

by jonslick123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Rallye Motors responded

Thank you for the fantastic feedback! We're glad to hear you received excellent, fast service and that your service advisor took great care of you from start to finish. We appreciate you and look forward to serving you again!

1
...

Dealership Inventory (570 Vehicles)

used 2022 Mercedes-Benz E-Class car, priced at $44,515
2022 Mercedes-Benz E-Class
used
Green exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $58,670
2026 Mercedes-Benz GLC 300
new
White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $55,235
2026 Mercedes-Benz GLC 300
new
White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz S-Class car, priced at $147,860
2026 Mercedes-Benz S-Class
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $56,935
2026 Mercedes-Benz GLC 300
new
White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $53,970
2026 Mercedes-Benz C-Class
new
Black exterior
Automatic