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Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 2

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
441 Reviews

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

4.8

441 Reviews

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441 Reviews of Katie Lyons

May 21, 2026

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Employee Rating

Great service, that was delivered in a very timely manner. I made a request for an additional service item at the time of arrival. That was effectively addressed without question. At this point, I’m v More

by metaral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2026

Rallye Motors responded

Thank you for the wonderful review! We’re so glad you had a timely and positive service experience. It’s great to hear our team was able to accommodate your additional request so smoothly. We truly appreciate your kind words and look forward to serving you again!

May 15, 2026

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Employee Rating

Katie was excellent, answered every question with courtesy and Professionalism look forward to my next service appointment I'm sure she will notify me in reference to the next recall would recommend More

by angelo.j.bucolo Spyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Rios

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May 15, 2026

Rallye Motors responded

Hi Angelo, thank you for your kind feedback! We’re so glad to hear Katie provided excellent service and took the time to answer all your questions with professionalism and courtesy. We truly appreciate your recommendation and look forward to seeing you at your next service visit!

May 01, 2026

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Employee Rating

Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectf More

by Weining liang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Stephen Augustine, Vincent Vetere, Patrick Ripley, Adina Capp

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May 01, 2026

Rallye Motors responded

Thank you for your feedback! We're so glad to hear Stephen was helpful and kind, and that you had a great experience with him. We’re happy he made such a positive impression. We’re sorry to hear about your previous experience elsewhere, and we truly appreciate you choosing to work with us. We look forward to continuing to take good care of you!

April 29, 2026

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Employee Rating

Katie Lyons has been very helpful and she kept me informed of the progress of the service. More

by SURESH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chea

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Apr 29, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear Katie Lyons was helpful and kept you well informed throughout the service process. Clear communication and great support are very important to us, and we’re happy she delivered that experience for you. We appreciate your kind words and look forward to assisting you again in the future!

April 22, 2026

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Employee Rating

Always pleasant, informed, professional and genuinely interested in helping with service related issues presented to her. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2026

Rallye Motors responded

Thank you for your kind feedback, Rob! We’re so glad to hear you consistently find the service pleasant, professional, and helpful. We truly appreciate your support and look forward to assisting you again!

April 05, 2026

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Employee Rating

Efficient and expedited as scheduled. Scopes-of-work completed as anticipated. Results are typical, as Rallye Motors is also reliable. More

by TheRalphDude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad to hear your service was efficient and met your expectations. We appreciate your trust in Rallye Motors and look forward to serving you again.

March 28, 2026

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Employee Rating

Jimmy and Kathy are wonderful assets for. Rallye and everyone at Rallye is a pleasure to work with. More

by Riowelt8
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mung.

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Mar 29, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear Jimmy and Kathy made such a positive impression. We’re proud to have them on our team and appreciate you recognizing the great experience at Rallye. We look forward to working with you again!

March 25, 2026

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Employee Rating

The service is excellent And Cathy always is wonderful to work with. She is very knowledgeable and helpful. More

by NYHAPPYHEART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear you had an excellent service experience. Cathy will be thrilled to know her knowledge and helpfulness made such a positive impact. We truly appreciate your support and look forward to seeing you again at Rallye Motors!

March 23, 2026

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Employee Rating

Always a professional and amazing experience. Katie Lyons is the top person in this profession. Simply excellent. More

by LOUIS SUSSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2026

Rallye Motors responded

Thank you for the great feedback, Louis! We’re thrilled to hear Katie Lyons continues to provide such a professional and excellent experience. We truly appreciate your kind words and loyalty!

March 08, 2026

Dealership Rating
Employee Rating

Easy to schedule and they expedite their customers through the process. When scheduling, they need to offer the loaner. The absence of this creates unnecessary issues in finalizing the schedule. More

by TheRalphDude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 09, 2026

Rallye Motors responded

Thank you for your feedback. We're glad to hear scheduling was easy and that our team was able to move you through the process efficiently. We also appreciate your suggestion regarding offering loaners during scheduling and will certainly take it into consideration as we continue working to improve our customer experience.

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