Keiara Lluberes

Keiara was friendly and did everything she promised no issues- service was done on time and shuttle service was provided issues- service was done on time and shuttle service was provided More

by islandfever.52 Verified Customer Verified Customer

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Great customer service, great suggestions! I would suggest Kia Greenway West to anyone and I will continue to return for service! Thank you! I would suggest Kia Greenway West to anyone and I will continue to return for service! Thank you! More

by dmauk88 Verified Customer Verified Customer

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My car is having issues and it’s new yet no one can find what the issue is so disappointing what the issue is so disappointing More

by karynlynv Verified Customer Verified Customer

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Had an appointment for a recall that was cancelled and no one let me know. I'd cleared my schedule to be without my car for 24 hours and the recall isn't being done. The service manager went back and forth w one let me know. I'd cleared my schedule to be without my car for 24 hours and the recall isn't being done. The service manager went back and forth with my advisor and another next to her 3x about it happening, happening without having to wait, and then no, not happening. Shuttle driver was great- even though he's not really the driver, just someone nice enough to fill in. Keiara argued my location was outside the allowed range when it was not according to my map. No one seemed willing to assist with the frustrating situation. My audio recall and horn replacement was completed. When I returned, keiara said 'I didn't calm you.' She did, told me they'd be done with my car in 10 minutes, and sent the shuttle for me which is how i was able to return for my car an hour after she called. So... doesn't seem like anyone has their act together for service or customer care. More

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As always, greeted with smiles from the service staff. This time, Keiara was my service manager. She took all the information that I needed to be done on my vehicle. She informed me when it was finished. This time, Keiara was my service manager. She took all the information that I needed to be done on my vehicle. She informed me when it was finished. More

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Service personnel to the management of the service department were personally involved with its clients. They kept us updated regarding our vehicles and inquired about well being. department were personally involved with its clients. They kept us updated regarding our vehicles and inquired about well being. More

by clegons Verified Customer Verified Customer

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