Keith Davis | Page 5

I submit this review to convey my great satisfaction with the level of service I consistently receive from the Acura of Berlin(AOB) subsidiary. I would like to recognize Service Specialist Keith Davis with the level of service I consistently receive from the Acura of Berlin(AOB) subsidiary. I would like to recognize Service Specialist Keith Davis and Service Associates Matthew and Mage. Associate Matthew efficiently handled my call to arrange my service appointment for my 2006 RL where I had several fluid change services(Differential, Transmission, Radiator and Oil) performed. I appreciated Service Specialist Keith Davis’s input (he checked service history for this vehicle) to explain why my request for these services were timely to ensure that my car was well maintained. He also introduced me to Service Associate Mage, who was very personable, as he took my car into(and later out of) the service garage area. Keith also arranged and provided me with a video inspection so that I could see the condition of the undercarriage as well as the status of several key maintenance areas. I really appreciated having this detailed narrated video inspection video so I could review it in the future. It is a great benefit that is offered by Acura of Berlin and their Service Department. I was impressed after completion of the service. I appreciated the efforts of Keith, Matthew, and Mage that day to make my service as seamless as possible. More

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Professional and prompt. I have known Keith Davis for many years and he is always friendly and courteous. I have known Keith Davis for many years and he is always friendly and courteous. More

by BIRDLURE1 Verified Customer Verified Customer

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Very friendly, Keith was on top of his game. Would definitely come back for service Would definitely come back for service More

by tblasz28 Verified Customer Verified Customer

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The dealership is clean, friendly and efficient. They are honest with their work and don’t take advantage of the customer which I appreciate in a dealership. I always come here although I have other They are honest with their work and don’t take advantage of the customer which I appreciate in a dealership. I always come here although I have other Acura dealerships closer to me. More

by Jill Waller Verified Customer Verified Customer

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Keith was very professional and took care of me quickly and effectively. Overall great service. and effectively. Overall great service. More

by adtrasente Verified Customer Verified Customer

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Great friendly service, very helpful and told me everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees More

by VITOS1666 Verified Customer Verified Customer

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My service experience was excellent. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. They provided a video recap of the inspection and was very clear regarding their findings and recommendations. I felt like I was treated like family. Would highly recommend this dealership to any Acura owner. More

by MEFARRELL Verified Customer Verified Customer

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Keith is friendly and also knowledgeable, a good representative for Acura of Berlin. He makes you feel comfortable. representative for Acura of Berlin. He makes you feel comfortable. More

by Rosieg Verified Customer Verified Customer

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Amazing hospitality The communication was impeccable. What more can I say but thank you for your service What more can I say but thank you for your service More

by Elifig101 Verified Customer Verified Customer

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Absolutely absurd pricing. Went and received 5 other quotes for the same exact work after having the work completed. Each of the five other acura dealships quoted half the pric Went and received 5 other quotes for the same exact work after having the work completed. Each of the five other acura dealships quoted half the price minimum. More

by naes1021 Verified Customer Verified Customer

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