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Keith Mujica
Keith Mujica at Big Star Cadillac

Keith Mujica

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.7
214 Reviews
4.7

214 Reviews

Write a Review

Dealership Experience

7 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

English English

214 Reviews of Keith Mujica

August 05, 2025

Dealership Rating
Employee Rating

I’m so grateful to have worked with George. He was very informative and made the process of leasing a vehicle so smooth. More

by monique_hillery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo, Nina Diaz

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Aug 05, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

August 03, 2025

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Employee Rating

Victor was a great Sales man and not pushy and had lots of patience with us. Albert was awesome also and took care of some things for us More

by SSHERBROOK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Ramirez , Victor

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Aug 04, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 16, 2025

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Employee Rating

Dealership (Finance) changed the terms of the auto loan without telling me. Never received any follow-up call except from the dealers receptionist asking if I’ve received a follow-up call from my sales pe More

by ftr316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Charles Jackson

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Jul 21, 2025

Big Star Cadillac responded

Thank you for your purchase and feedback. We're truly sorry to hear about your experience, and the lack of follow-up. That's definitely not the impression we want to leave. We'd be happy to inspect the vehicle to address what you're experiencing. We did offer an extended service contract at the time of purchase, which is designed to help with unexpected service issues that might arise after delivery. Considering the mileage of the vehicle purchased, we highly recommend that you exercise this option. Please contact us to schedule an appointment, and we'll gladly diagnose the issue with our compliments. Also, since you're so early in your ownership, we're committed to assisting with needed repairs to address your vehicle concern. We want to ensure you're happy with your vehicle and purchase. Please reach out to me directly at mpierce@bigstarcadillac.com directly so we can address your concerns. Mike Pierce, General Manager.

July 14, 2025

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Employee Rating

The service department is always very proficient. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. More

by TRACY.S.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli, LeAnna Kerr, Daniel Wood, Isaiah Rodarte

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Jul 14, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 29, 2025

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Employee Rating

Great sales guy. Honest and communicated well. Got me a good deal on the car I wanted. Everything went smooth. More

by chris_2797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky

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Jun 30, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

June 17, 2025

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Employee Rating

David was excellent at his job. Very easy to deal with. He did everything I requested and even got my car shipped to my house quick. Best car salesman I have dealt with. More

by chris_2797
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Beyner-Stanley, David Bukrinsky, Blanca Baez , zzRachel zzRuiz

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Jun 17, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

June 17, 2025

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Employee Rating

I love this dealership and the professionals that I deal with - especially Aimee Gulli and Bobby Miller. More

by debfuchs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli, Denise Beyner-Stanley, Bobby Miller

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Jun 17, 2025

Big Star Cadillac responded

Debbie, Thank you so much for your loyalty and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

June 10, 2025

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Employee Rating

Easy to deal with and courteous people around. Glad chose this dealership for purchase of my car. More

by kkmoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bukrinsky

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Jun 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 18, 2025

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Employee Rating

Excellent customer service and fast turnaround! Bobby has always been great! Love Big Star Cadillac! More

by loriwhistler8488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Bobby Miller , zzRachel zzRuiz

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Mar 19, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 17, 2025

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Employee Rating

Great Experience! Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professi More

by Esingleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Mario Paniagua , zzRachel zzRuiz

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Mar 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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