Keith Osier | Page 4
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
24 yrs, 11 mos
Industry Experience
29 yrs, 11 mos
Languages Spoken
English
263 Reviews
Write a Review263 Reviews of Keith Osier
January 31, 2024
Great service with very friendly staff! I would definitely recommend this place to all my friends and family. I would definitely recommend this place to all my friends and family. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
December 30, 2023
Cortese Ford has always provided a great service for us. They’re friendly, reliable and efficient. They’re friendly, reliable and efficient. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Al Rossester
December 12, 2023
Darren Sneddon is the only finance manager i would work with. He’s honest, upfront and so easy to work with. I would recommend him and Cortese Ford to all my family and friends. with. He’s honest, upfront and so easy to work with. I would recommend him and Cortese Ford to all my family and friends. More
Other Employees Tagged: Darren Sneddon, Jack Hawes , Zak (sales)
December 12, 2023
Cortese is very customer oriented. Especially the service department. They are always there to help and take care of your needs. They offer friendly efficient service. Especially the service department. They are always there to help and take care of your needs. They offer friendly efficient service. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Al Rossester
November 22, 2023
The Cortese service center has by far the best staff to work with! Very courteous, friendly and knowledgeable. It's always a pleasure to have my vehicle serviced there! work with! Very courteous, friendly and knowledgeable. It's always a pleasure to have my vehicle serviced there! More
Other Employees Tagged: Darren Van Orden , Al Rossester
November 21, 2023
Great customer service. Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there Drove right into the service area and the service person came out to greet me immediately.., no waiting, and then he took care of matters from there. The wait for the Oil Change was short.., and I was out 60 minutes later. More
Other Employees Tagged: Jack Hawes
November 12, 2023
I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 2 shop , as I was told I had dirt on the bead ( paying each time). I stopped x 7 to fill the tire with air.. when I arrived home, the car was brought back to Cortese, where the problem was resolved. I feel my time, money, and frustration should be compensated for with 2 free oil changes and tire rotations. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
October 18, 2023
We brought our car to be serviced under a warranty repair the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the manufacturer sent us a paper to bring the car in. They lost our car for a week, never fixed it and said they wouldn't honor the warranty because the part was fine and charged a diagnostic fee for what should have been a part replacement. When we finally got our car back it smelled of cigarettes. They deny it all and blame us. Find another Ford dealer before you buy or bring your car here. More
Other Employees Tagged: Al Rossester
September 10, 2023
This is an excellent service center. The staff is very professional. This is my 3rd vehicle with them. The work they do are always within the estimate. The other thing. They wouk with yo The staff is very professional. This is my 3rd vehicle with them. The work they do are always within the estimate. The other thing. They wouk with you to have your vehicle serviced in a reasonable time. The technicians explain the problem that's easily understood. I would recommend this service center to . More
Other Employees Tagged: Jack Hawes
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