Keith Sutton | Page 4
Service Advisor
Jim Butler KIA
722 Long Road Crossing Drive
Chesterfield, MO 63005
Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/
Read moreDealership Experience
18 yrs, 5 mos
Languages Spoken
English
874 Reviews
Write a Review874 Reviews of Keith Sutton
August 31, 2026
I needed an oil change/tire rotation and two recall notifications on my Telluride to be addressed. The next available appointment was two weeks out, but we had a trip scheduled, so I wanted to get the notifications on my Telluride to be addressed. The next available appointment was two weeks out, but we had a trip scheduled, so I wanted to get the service done. I was told if I arrived early one morning I could hopefully be worked in. I showed up at 7:30 the next morning, and Keith arranged for my service request. Three hours later, Keith called me to notify that my car was ready to be picked up. I am very happy with Jim Butler Kia, and with Keith! More
August 31, 2026
Keith is the best! A true gem! He is very honest, professional, kind, composed, and helpful always. I appreciate his hard work and will continue to drive out of my way A true gem! He is very honest, professional, kind, composed, and helpful always. I appreciate his hard work and will continue to drive out of my way to this location to be serviced somewhere I trust. He is a rare, bright light in a world of people who aren’t always the best. Great team!! Highly recommend!! More
August 25, 2026
Keith was attentive and pleasant. The perceptions is that he seemed very happy to be at work. The perceptions is that he seemed very happy to be at work. More
Other Employees Tagged: Zachary McDermott
August 24, 2026
Really easy to set up an appointment online, great service and comfortable wait area. Keith offered a ride but I opted to wait. Great customer service and Keith did a great job taking care of me and service and comfortable wait area. Keith offered a ride but I opted to wait. Great customer service and Keith did a great job taking care of me and my car More
Other Employees Tagged: Rodger Harman, Tammie Baker
August 19, 2026
Everything was great! I originally called for a specific issue I was able to fix on my own. A couple of days before my appt I noticed a different, small issue. I let Keith I originally called for a specific issue I was able to fix on my own. A couple of days before my appt I noticed a different, small issue. I let Keith know when I arrived and he was very accommodating and understanding that the needs changed. The car was fixed quickly and smoothly. I will only come to this dealership for service! More
August 19, 2026
Dealership did not call me back. I left approx 50 messages. Service dept took 6 weeks to fix my prob. Sales dept promised a 200 dollar referral to my son which never happened. Matt, I left approx 50 messages. Service dept took 6 weeks to fix my prob. Sales dept promised a 200 dollar referral to my son which never happened. Matt, Roger and Scott in sales treated me poorly. Keith, Janelle, Tammy and Danielle in service could have cared less in my opinion. More
Other Employees Tagged: Rodger Harman, Scott Johnson, Tammie Baker, Danielle Reid, Matthew Harman

