Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton | Page 4

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
792 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 11 mos

Languages Spoken

English English

4.8

792 Reviews

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792 Reviews of Keith Sutton

January 08, 2026

Dealership Rating
Employee Rating

I always have a great experience when Keith is handling things at the shop. Much appreciated. More

by Hbenita85
Recommend Dealer
Yes

January 07, 2026

Dealership Rating
Employee Rating

This was an excellent service experience. Keith was kind, helpful, and I will recommend Jim Butler Kia to others based on working with Keith. More

by pamc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

Been have our 2013 Sorento serviced there since we purchased it. Been great to work with. More

by dlkuhlmann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2026

Dealership Rating
Employee Rating

Everyone there was very helpful. Tell me where to go how long it was gonna take. I had great service thank you very much. More

by jmccan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Borgmeyer, Tammie Baker

January 03, 2026

Dealership Rating
Employee Rating

I just bought my second Kia from Jim Butler, with Cheryl as my salesperson both times. I love that she listens to my wants vs my needs, and can come up with the best car for me. Would I go back again for More

by Mary Chapman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Cooper

December 31, 2025

Dealership Rating
Employee Rating

I appreciated Keith's professionalism and resourcefulness. When I came in for a check engine light, he made sure I understood exactly what was wrong and what needed to be done. I also appreci More

by tropicalsunbird
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 30, 2025

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I brought my vehicle in for oil change, rotation etc before a trip. I advised Keith my brakes were grinding and to let me know what was wrong. He told me I had half brake pad left and was fine. My jee More

by Xxx
Recommend Dealer
No

December 29, 2025

Dealership Rating
Employee Rating

I came in for a recall and the service was outstanding. After picking up my vehicle I noticed a sound while driving and brought it back in, Keith immediately took my car back in and found out that a nail w More

by Praveen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 27, 2025

Dealership Rating
Employee Rating

Service was good. Addressed the issues I had. Thank you for the help with my car. More

by nathan680
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

The service at Jim Butler Kia is always outstanding. Staff is always courteous and friendly. More

by karenlsumrall
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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