Keith Sutton | Page 5

Sold me a cart with a failed safety inspection. Direction signals not working properly, salesman said that was normal. They did switch the bulbs, brake lights went out 1/2 way home 🤔. The faste Direction signals not working properly, salesman said that was normal. They did switch the bulbs, brake lights went out 1/2 way home 🤔. The fasteners for the trunk liner to get to lights were not reinstalled. There were quite a few steps missed at this dealership. Would not but a car here again. What else did they skip? More

by mdzavorka Verified Customer Verified Customer

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Keith Sutton is amazing. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. More

by nkupaks Verified Customer Verified Customer

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Service was great. I was pleased with how quickly I could get an appointment. Keith is exceptional. I was pleased with how quickly I could get an appointment. Keith is exceptional. More

by lindad0 Verified Customer Verified Customer

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Service Dept is always friendly and professional. They ever try to force additional services when not needed. They ever try to force additional services when not needed. More

by patmillikan Verified Customer Verified Customer

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Getting in was quick, staff was quick to validate my appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. More

by b.schwenke Verified Customer Verified Customer

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This dealership is very customer focused. The entire team from intake representatives and mechanics to staff members. The entire team from intake representatives and mechanics to staff members. More

by randellmg Verified Customer Verified Customer

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Keith was excellent to work with. He understood my problem, got it fixed and kept me informed as to when my car would be ready. He understood my problem, got it fixed and kept me informed as to when my car would be ready. More

by frank5049 Verified Customer Verified Customer

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Keith Sutton always takes care of my service (multi vehicle) issues in an exemplary manner. vehicle) issues in an exemplary manner. More

by Dan's Sedona Verified Customer Verified Customer

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Great service and timely service completion. Keith always keeps you apprised of the work status & any findings throughout the process. Keith always keeps you apprised of the work status & any findings throughout the process. More

by RShelton13$ Verified Customer Verified Customer

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Jim Butler Kia has a wonderful bright new service area and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. More

by woofycooper Verified Customer Verified Customer

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