Kelly Cavanagh | Page 18

My experience with Westlake was very pleasant and the staff was great. Kelly service was very professional and thorough. I had a car accident since my purchase and the Progressive claim agent had to con staff was great. Kelly service was very professional and thorough. I had a car accident since my purchase and the Progressive claim agent had to contact her for information. She complimented to me on her fast response in helping her to resolve my claim. She said it was great. More

by HARRIETCOLLEEN Verified Customer Verified Customer

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My service representative was superb and the dealership is great. I drive approximately 100 miles to use this dealership. It all started with a wonderful sales person and has continued. is great. I drive approximately 100 miles to use this dealership. It all started with a wonderful sales person and has continued. More

by RJP Verified Customer Verified Customer

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Kelly Cavanagh did an outstanding job for us from initially taking my car, discussing the deatils about the car we were interested in, coordinating the purchases agreement to delivering the car. Than initially taking my car, discussing the deatils about the car we were interested in, coordinating the purchases agreement to delivering the car. Thank you! More

by JASON@JYOAKAM.COM Verified Customer Verified Customer

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I had a lovely experience with BMW of Westlake. Kelly was so comfortable to work with and answered all our questions with ease and confidence. These are big decisions to make regarding the car you drive... a so comfortable to work with and answered all our questions with ease and confidence. These are big decisions to make regarding the car you drive... and Kelly was wonderful. I also appreciated Justin and his vast knowledge of the technology. This could have been intimidating; however, he was thorough and totally helped to make it through all the details of operating this amazing car! I thank them all!! More

by BARBARA21 Verified Customer Verified Customer

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True to form, BMW Westlake went above and beyond helping with the purchase of our new X5. Kelly Cavanagh, Ian, Justin, and the whole dealership made the experience easy and stress free. They were patient with the purchase of our new X5. Kelly Cavanagh, Ian, Justin, and the whole dealership made the experience easy and stress free. They were patient and answered all our questions. We are so happy with our new vehicle. Would recommend them to all our contacts. More

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Test drive and financing qualification process was easy. Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very professional. More

by DBUDGE Verified Customer Verified Customer

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Our buying experience at BMW of Westlake was great. It was quick, painless, and productive. Thank you to Kelly, Ian, Mike, and Brent! We are enjoying our new car! was quick, painless, and productive. Thank you to Kelly, Ian, Mike, and Brent! We are enjoying our new car! More

by tkaye003 Verified Customer Verified Customer

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Buying a car at BMW of Westlake was a great experience. It was a pleasure working with Kelly and the whole team Ian, Mike, and Brent. Thanks!!! Hopefully we will be back soon for another vehicle addition. It was a pleasure working with Kelly and the whole team Ian, Mike, and Brent. Thanks!!! Hopefully we will be back soon for another vehicle addition. More

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Kelly was an excellent sales advisor on my recent 530 purchase. Her knowledge of BMW and the vehicles is strong. Overall buying experience was painless. Justin’s Genius overview of the car was much appre purchase. Her knowledge of BMW and the vehicles is strong. Overall buying experience was painless. Justin’s Genius overview of the car was much appreciated. More

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i found the car on line. when i called Kelly was very helpful. i wanted the car transfered to your middleburg heights store,but i decided to visit the westlake one. kelly presented the car and the rest i helpful. i wanted the car transfered to your middleburg heights store,but i decided to visit the westlake one. kelly presented the car and the rest is history. i worked in dealerships for 40 years ,so i was a little apprehensive ., but all worked out. i was not pressured,and treated with respect. i knew what i wanted, and wanted to spend. you made it work for me. i will be back for another purchase. thank you all More

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