Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake

Kelly Cavanagh | Page 19

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
201 Reviews
5.0

201 Reviews

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201 Reviews of Kelly Cavanagh

September 24, 2020

Dealership Rating
Employee Rating

What a smart young man. Knows everything about my bmw. I’m gonna have to come back. Need a little mor tutoring. Thanks for the help Ian! Nancy Baur More

by Nkb36290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo , Dan Walker, If I forgot anyone I’m sorry you were all great and it was a great experience!

Sep 25, 2020

BMW of Westlake responded

Thank you so much for your excellent review, Nancy! We are so glad that Ian and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 24, 2020

Dealership Rating
Employee Rating

The BMW team made the sales process smooth, with strong customer service qualities, addressing my questions and needs and providing a car to my house to test drive. Highly recommend them to others. More

by Sal
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

Sep 25, 2020

BMW of Westlake responded

Thank you so much for your wonderful review, Sal! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new BMW, and we thank you for choosing BMW of Westlake!

September 02, 2020

Dealership Rating
Employee Rating

I recently interacted with BMW and had a most positive experience. I worked with Kelly Cavanaugh in sales, who was most personable and professional. Ian Filo was also great to work with. He was very knowl More

by KKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Filo

Sep 03, 2020

BMW of Westlake responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 21, 2020

Dealership Rating
Employee Rating

This car is absolutely amazing! I had some initial doubts about the price of the car, but I can say without a doubt it was well worth it! Kelly was super helpful and worked with us to secure the car before a More

by YONGDEVANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

Aug 23, 2020

BMW of Westlake responded

Thank you so much for choosing BMW of Westlake! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 15, 2020

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Employee Rating

Frosting on the cake Driving a new BMW is a pleasure and the fact that BMW Westlake goes out of its way to make the experience seamless as they inform, educate, and assist More

by donnalev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Mike Niedzwiecki , Ian- genius

Jul 15, 2020

BMW of Westlake responded

Donna, thank you giving Kelly, Adam, Justin and BMW of Westlake such a fantastic review!

June 25, 2020

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Very professional especially as we deal with virus issues. Salesperson was open and friendly. The negotiations were fair and mostly transparent. I felt good about the price and the deal I received. More

by WALLYNAMETH
Recommend Dealer
Yes

Other Employees Tagged: Fred Palmer

Jun 25, 2020

BMW of Westlake responded

Thanks for giving Kelly, Fred and BMW of Westlake such a great review!

June 22, 2020

Dealership Rating
Employee Rating

Second time buying a car from this dealership and I couldn’t be happier. Low pressure. Informative. Thorough. Detailed. Highly highly coming here for your next BMW! More

by ryan.slack22
Recommend Dealer
Yes
Jun 22, 2020

BMW of Westlake responded

Thank you so much for taking the time to share your feedback with us, Ryan! We are delighted to learn about your positive experience and congratulations on your new BMW! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 16, 2020

Dealership Rating
Employee Rating

Excellent Car Buying experience Kelly was absolutely awesome to deal with. We connected and the next day she had arranged a seamless test drive experience for me. She was very atte More

by Ayesha K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Jun 17, 2020

BMW of Westlake responded

Hello Ayesha, Thank you for your business and this review of Kelly. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 27, 2020

Dealership Rating
Employee Rating

Excellent transaction. Our sales consultant was fantastic. She spent considerable time locating the exact vehicle I wanted and then offered me fair terms. Great people. More

by RJP
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Ian Filo

May 27, 2020

BMW of Westlake responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.

May 20, 2020

Dealership Rating
Employee Rating

Excellent experience Kelly did an outstanding job and this was smooth process from beginning to end. Entire team in dealership is very professional and customer oriented. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Palmer

May 21, 2020

BMW of Westlake responded

Thank you, Ben it's fantastic to hear that Kelly provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Westlake!

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