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Kelly Sandefur
Kelly Sandefur at Walter's Mercedes-Benz of Riverside

Kelly Sandefur

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
58 Reviews
5.0

58 Reviews

Write a Review

58 Reviews of Kelly Sandefur

May 16, 2025

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Employee Rating

Well I was very pleased with my visit I thought the agent was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there More

by Bigstep50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ramos

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May 19, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this positive review! We are happy to know that our team was very professional in going over everything with you, answered all your questions and made you very pleased with your visit. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 10, 2025

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Customer service is the best! Communication is 100% and so appreciated! Kelly Sanderfur is so helpful! More

by jennifergoldware4
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Recommend Dealer
Yes
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May 12, 2025

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you for leaving Kelly this incredible review! We are happy to know that she is so helpful and her communication is 100%. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 07, 2025

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"Kelly Sandefur at Walter's Mercedes-Benz of Riverside always provides professional, friendly, and efficient service. Highly recommend!" More

by Ellectra Motors!
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Recommend Dealer
Yes
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May 08, 2025

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Kelly's efforts met your satisfaction and recommendation! We are thrilled to know that she was professional, friendly and efficient as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 11, 2025

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Great Job as usual. We have been a loyal customer for many years and have always been happy with the service. My wife has my older 2017 mercedes which is in prestine con More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team did a great job as usual and you have always been happy with the service we provided. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 03, 2025

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It was a pleasure stopping by to get my vehicle maintenance done at this dealership More

by vgonzalezsse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ramos

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Apr 04, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this amazing review! We are happy to know that our team made your visit a pleasure. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 28, 2025

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My thanks to Kelly Sandefur in the Service Dept. and Kevin B. in parts. They both were professional and very courtesy. Kelly addressed all my concerns and Kevin ensured I got the right type of bulbs More

by taimantis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bickell

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Feb 28, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly and Kevin this remarkable review! We are delighted to know that they were professional, very courteous and addressed all your concerns. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

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Thank you Kelly Sanderfur for doing an excellent job of putting me at ease while having my car at the shop. the timely updates were greatly appreciated and completing the job needed to fix my car. Thank yo More

by marlenereg
Recommend Dealer
Yes
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Feb 27, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she gave you timely updates and did an excellent job of putting you at ease while having your car in the shop. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 24, 2025

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Kelly sandfer was a great help she quickly got me going I was in n out , she’s wonderful n makes u feel at home . More

by Arturogonzales79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Kelly this positive review! We are happy to know that she was a great help, wonderful and had you in and out. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 18, 2025

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Kelly Sandefur did an excellent job of writing up my concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. More

by angiomel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: the lady who helped me get a loaner car also was very professional

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Feb 19, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Kelly this flawless review! We are pleased to know that she did an excellent job writing up your concerns, followed up in a timely manner and completed the necessary tasks for your Mercedes-Benz S63 service needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 13, 2025

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Employee Rating

I really appreciate Kelly Sandefur. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. More

by hopeandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she was knowledgeable, helpful, kind and helped you with all the decisions. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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