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Kelly Sandefur
Kelly Sandefur at Walter's Mercedes-Benz of Riverside

Kelly Sandefur

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
65 Reviews
5.0

65 Reviews

Write a Review

65 Reviews of Kelly Sandefur

October 14, 2025

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Employee Rating

Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future More

by osvaldomanuel1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Alex Ramirez, JR Rodriguez, Joseph Loera, Brennan Ruiz, Ross Geiger, Justin Christian, Danny Ventura

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Oct 14, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are so glad that Alex took exceptional care of you and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 24, 2025

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Walter’s Mercedes in Riverside is a Great Dealership! Kelly Sandefur is the ABSOLUTE BEST! Kelly is organized and always has the paperwork printed out before I sit down. She is awesome.! Kelly is courteo More

by dreamnpatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are happy to hear that Kelly consistently provides you with the top-notch service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 19, 2025

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Employee Rating

Had a great experience at this dealership with Kelly Sandefur and JR Rodriguez! They took excellent care of my AMG and will definitely be back. Highly recommend! More

by p.vaish97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

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Sep 19, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Providing top-notch service is so important to us, and we are glad that Kelly's and Jr's efforts met your satisfaction. Your kind recommendation means so much to us. We look forward to continue to serving you and your AMG with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 16, 2025

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Employee Rating

Kelly Sandefur was the "consummate professional" as a Service Advisor. She was through and provided detail information about the recall notice that was being addressed and reviewed other service matters More

by Saul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Walter's Mercedes-Benz of Riverside responded

Saul, Thank you for sharing your positive experience with us here at Mercedes-Benz of Riverside! We are so glad that Kelly provided you with thorough and efficient service during your recent visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 04, 2025

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Employee Rating

Very easy to schedule a next day service appointment, and repairs were made the same day. Kelly Sandefur kept me informed during the process. More

by briandi777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Kelly took great care of you and kept you well informed throughout your service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 29, 2025

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Employee Rating

I absolutely loved Kelly Sandefur. She was thorough and helped me get exactly what I needed at the lowest possible price. She went above and beyond. THANK YOU! More

by Daniel
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Walter's Mercedes-Benz of Riverside responded

Daniel, thank you for leaving Kelly this wonderful review! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 12, 2025

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Employee Rating

I Very much enjoyed the service Kelly Sandefur and the team provided, Kelly was patient and answered all of my questions, appreciate you Kelly! More

by aaronaguirre70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

Walter's Mercedes-Benz of Riverside responded

Aaron, Thank you for sharing your positive experience with us. We are so glad that Kelly and the team took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 18, 2025

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This dealership is always on point! Kelly Sandefur is AMAZING she works hard to please her customers! She strives for EXCELLENCE and it shows! Kelly always explains the process & contin More

by dreamnpatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Providing thorough and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Kelly''s efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 16, 2025

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Employee Rating

Well I was very pleased with my visit I thought the agent was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there More

by Bigstep50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ramos

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May 19, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this positive review! We are happy to know that our team was very professional in going over everything with you, answered all your questions and made you very pleased with your visit. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 10, 2025

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Employee Rating

Customer service is the best! Communication is 100% and so appreciated! Kelly Sanderfur is so helpful! More

by jennifergoldware4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you for leaving Kelly this incredible review! We are happy to know that she is so helpful and her communication is 100%. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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