Kelly Thomas | Page 4

Excelent The sales persons Jesse Bush and Kelly Thomas both are very and accommodating I have excellent experience with Gerard Subaru naperville. I recommend The sales persons Jesse Bush and Kelly Thomas both are very and accommodating I have excellent experience with Gerard Subaru naperville. I recommend these both person. More

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Great experience The sales people, Kelly Thomas, were excellent and made the whole buying experience so much easier. Kelly was very knowledgeable about the outback an The sales people, Kelly Thomas, were excellent and made the whole buying experience so much easier. Kelly was very knowledgeable about the outback and answered all my questions. More

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No pressure sales We looked at various cars at this dealership. We wanted to make sure we were buying the right car for our family but they also did. We never felt pres We looked at various cars at this dealership. We wanted to make sure we were buying the right car for our family but they also did. We never felt pressured into purchasing anything after each test drive. Our sales person was very personable, very knowledgeable about all the cars we were interested in, and loves working for Subaru! Our used car looked brand new when we picked it up, inside and out, which was very much appreciated! Will definitely be back for a future purchase! More

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Great Experience! We took advantage of the Subaru Upgrade Program. Our salesperson, Kelly Thomas was wonderful. This is the second time she has sold us a Subaru Crosst We took advantage of the Subaru Upgrade Program. Our salesperson, Kelly Thomas was wonderful. This is the second time she has sold us a Subaru Crosstrek. She is always very welcoming and takes good care of her customers. She's very knowledgeable not only about Subaru's, but she is also able to match the right car to her customer's needs. More

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Amazing Everyone is very accommodating especially Jeff Walker, Tim Murray and Kelly Thomas, we appreciate all the help they did. Hope to do business with them Everyone is very accommodating especially Jeff Walker, Tim Murray and Kelly Thomas, we appreciate all the help they did. Hope to do business with them again in the future. More

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“SOMETHINGGOOD” Share it!!!!! “SOMETHING-GOOD” Share it!!!!! If you’re looking for an affordable, well built vehicle with state of the art design and the the latest technology.... “SOMETHING-GOOD” Share it!!!!! If you’re looking for an affordable, well built vehicle with state of the art design and the the latest technology....head over to Gerald Subaru and ask for Leo Lopez. He’s excellent at serving his customers well. He’s a family man, a fellow dog lover and free with helpful tips. Give Subaru a try, I promise, you will be happy with this purchase. More

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New car via internet buying I found Gerald Subaru via an internet buying service, Able to compare three local dealers. They had best price, very friendly staff. Process went s I found Gerald Subaru via an internet buying service, Able to compare three local dealers. They had best price, very friendly staff. Process went smoothly. Car was dropped off at my house when they said. It drives great. Really like being able to use the driving track they have to see how the car handles on different surfaces and be able to test under various conditions. More

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The worst service department experience in my life We bought brand new Subaru Outback 2018 Kelly saleswoman was nice to the point few months later my son went back and he purchased brand new 2019 Subar We bought brand new Subaru Outback 2018 Kelly saleswoman was nice to the point few months later my son went back and he purchased brand new 2019 Subaru Forester Ten months later some Rust start showing on the 2018 outback trunk. took it to the dealer took pictures supposed to call back in two weeks they didn't I called him I talked with Chuck ( service manager))said sorry we can't help you this is between you and Subaru and you have to talk to them (imagine purchasing two cars from a dealer and the first trouble you have with one of them telling you we can't help you) (exact Word)the warranty is not cover that rust and it's between you and Subaru company. Still after I contact with them so many times and write reviews still I didn't get any attention from the dealer or any care whatsoever I am not sure the reason why for a customer purchased two cars and he gets that treatment might be English Second Language OR ELSE????? More

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Excellent car buying experience Working with Kelly Thomas and her associates to select and purchase a new Forester made the whole process very smooth and pleasant. Kelly was extremel Working with Kelly Thomas and her associates to select and purchase a new Forester made the whole process very smooth and pleasant. Kelly was extremely knowledgeable of the many different physical and technological features of the car, explaining and demonstrating each with clarity and accuracy. Her input during my selection process felt thoughtful and sincere, and her friendly, open demeanor made the experience enjoyable. I highly recommend Mrs. Thomas and this dealership. More

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Attentive, friendly, knowledgeable salesperson We came to Gerald Subaru at the end of the model year with very particular requirements. Our primary sales contact was Michael Price. Michael was he We came to Gerald Subaru at the end of the model year with very particular requirements. Our primary sales contact was Michael Price. Michael was helpful and patient. He worked hard to find a Subaru Outback that met our particular requirements, ultimately locating two vehicles. He discussed the trim packages on each vehicle in detail, explaining where they were the same and where they were different (not that easy to determine from the window sticker and the model brochure). Using his own experience as an Outback owner, he helped us choose the vehicle the best met our needs. When it came time to negotiate, Michael was friendly, low key, and low pressure. We are completely satisfied with the vehicle we purchased and the deal we got. More

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