Kelvin and the entire staff we worked with were very
friendly and knowledgeable. We are very pleased with the service we received and the Sportage we purchased.
friendly and knowledgeable. We are very pleased with the service we received and the Sportage we purchased.
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by DAN3161718
Verified Customer
Verified Customer
Jun 08, 2020 -
Coastal Kia responded
Congratulations on the recent purchase of your Kia Sportage from Coastal Kia! Thank you for the five star review and kudos for Kelvin Swinson. We love the comment, "Kelvin and the entire staff we worked with were very friendly and knowledgeable." It was thoughtful of you to go online and share your feedback. We pride ourselves on exceeding our guest's expectations during every visit. Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary service visit at 5000 miles. Thanks again and please call us if you need anything.
Great experiance
Everyone was friendly and willing to help. They meet you at the door and answered all the questions we had. They did the best to make sure we got th
Everyone was friendly and willing to help. They meet you at the door and answered all the questions we had. They did the best to make sure we got the best deal possible
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by lzuniga884
Verified Customer
Verified Customer
Jun 08, 2020 -
Coastal Kia responded
Wonderful! Thank you for the five star review and gracious comments. We love you recognizing our process of greeting our guests at the door ready and willing to answer any questions. Congratulations on your recent purchase. Our goal is to deliver a truly exceptional experience to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Thanks again!
Once again Costal Kia was awesome. Kelvin helped us again
to find exactaly what we were looking for for just the right price. Definitely customers for life!
to find exactaly what we were looking for for just the right price. Definitely customers for life!
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by OURSCULLYFAM
Verified Customer
Verified Customer
May 29, 2020 -
Coastal Kia responded
"Definitely customers for life!" We love it! Thank you for the five star review and gracious comments. We appreciate you mentioning Kelvin by name and are truly humbled by your loyalty and grace. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
Very helpful and professional. They worked with me and
got me into a vehicle that I absolutely love. Great experience and total professionalism. Even took the time to show me all of the bells and whistles
got me into a vehicle that I absolutely love. Great experience and total professionalism. Even took the time to show me all of the bells and whistles that come with the vehicle.
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by KELSEY_AYERS
Verified Customer
Verified Customer
May 26, 2020 -
Coastal Kia responded
Thank you for the five star service review for Coastal Kia! It was thoughtful of you to go online and share your thoughts. Congratulations on your recent purchase from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
I had an awesome and truly easy experience!
Kelvin was so personable and really listened to my needs/wants more than I could expected! Mike made the finance side so easy and stress free.
Kelvin was so personable and really listened to my needs/wants more than I could expected! Mike made the finance side so easy and stress free.
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by TWALSH5
Verified Customer
Verified Customer
May 26, 2020 -
Coastal Kia responded
Thank you for the five star review and kudos for Kelvin and Mike. They are amazing team members and we are lucky to have them both. Congratulations on your recent purchase from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.
Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
Kelvin was friendly, knowledgeable, and a professional
I was very pleased with the service. However, I was told vehicle had never been in an accident but
I found shreds and nuggets of glass in the passeng
I was very pleased with the service. However, I was told vehicle had never been in an accident but
I found shreds and nuggets of glass in the passenger floor of the car ? Would like to know where
they came from.
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by HAIGNEY1
Verified Customer
Verified Customer
May 26, 2020 -
Coastal Kia responded
Thank you for your business and feedback. Please call Kelvin Swinson at 910-408-0100 to discuss any concerns you may have. We are here to help. We look forward to your call. Thank you!
Thanks to Kelvin and Mike (Financing) I was able to help
my step daughter get a dependable used car. Thanks again for all your help
my step daughter get a dependable used car. Thanks again for all your help
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by MISSKITTY.DB64
Verified Customer
Verified Customer
May 19, 2020 -
Coastal Kia responded
You are very welcome! Thank YOU for the wonderful five star review and for recognizing Kelvin and Mike by name. We know your step daughter will love her vehicle for many years to come. It was thoughtful of you to go online and share your experience. Please have your step daughter reach out if she needs anything. We are here to help. Thank you for choosing Coastal Kia!
I had the best car shopping experience of my life at
Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most
Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most definitely the best dealer that I have ever worked with. I was able to learn so much information from him and he was able to help me choose a car that fit my budget extremely well. Financial director Mike Mascavage did everything he could in order to make sure my service contract was completely reasonable for my budget. I also worked with another floor sales manager named Uber Hernández who was very helpful through the process as well as Kelvin Swinson, one of the amazing product specialists that I had the honor of meeting. This is an amazing car dealership to work with and they actually take the time to make sure that you’re making the right decision for yourself. I started this process by myself, completely full of anxiety, and the entire staff was very comforting and I was able to build strong connections with them. This is such a great dealership, working with them will be a rewarding experience for anyone. I highly recommend going to them!
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by christina coltrane
May 18, 2020 -
Coastal Kia responded
Simply wonderful! Thank you so much for the amazing testimonial and kudos for our staff. It was extremely thoughtful of you to mention Steve Kramer, Mike Mascavage, Kelvin Swinson and Uber Hernandez by name in your review. Sharing you attention to detail regarding your recent experience is greatly appreciated. We can't thank you enough for the gracious review and high recommendations. We strive to delivery a "truly exceptional experience" to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.
Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
I walked in unsure of what I wanted, or could afford. I
met with Kelvin, who was absolutely wonderful! He helped me choose a brand new vehicle, at an amazing price, while also making me feel like family.
met with Kelvin, who was absolutely wonderful! He helped me choose a brand new vehicle, at an amazing price, while also making me feel like family. Thank you so much for going above and beyond! I am so fortunate and blessed to have had you as my salesmen! I also want to thank Sam as well, especially for helping me choose the right finance options while working with my situation, as well as explaining things in a way I could actually understand! You guys are the absolute best! I would refer those closest to me to become part of this family!
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by LELLIOTT1992
Verified Customer
Verified Customer
May 14, 2020 -
Coastal Kia responded
Thank you! We sincerely appreciate the five star review and kudos for your product specialist Kelvin Swinson. Congratulations on the purchase of you new Kia from Coastal Kia! It was thoughtful of you to mention Kelvin and Sam in your amazing five star review. Welcome to the Coastal Kia family! Thank you for the testimonial and high recommendations. Please call us if you need anything. We look forward to seeing you during your first free service visit at 5000 miles. Thanks again!
Fast and friendly service.
I always have had fast, honest, and friendly service for my 2015 KIA by the service department. Sam Weisman is great to deal with and I trust his rec
I always have had fast, honest, and friendly service for my 2015 KIA by the service department. Sam Weisman is great to deal with and I trust his recommendations for service. I will never buy a new car from Coastal KIA.
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by Cordova1947
Verified Customer
Verified Customer
Other Employees Tagged:
Kelvin never called me back as he promised regarding purchase of 2020 KIA Soul.
May 04, 2020 -
Coastal Kia responded
Wonderful! Thank you for the five star service review for Sam Weisman and our team at Coastal Kia! Sam is amazing, his clients love him and we are lucky to have him. We love the comment, "Sam Weisman is great to deal with and I trust his recommendations for service." We apologize for the lack of follow-up from Kelvin and are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706 to discuss your experience. Thank you!