Ken Benton
Ken Benton at North Penn VW

Ken Benton | Page 20

Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
440 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

4.9

440 Reviews

Write a Review

440 Reviews of Ken Benton

March 08, 2023

Dealership Rating
Employee Rating

Customer service is always outstanding and I never feel like they are trying to rip you off. Video inspections are a real bonus! More

by cgarges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2023

Dealership Rating
Employee Rating

I always receive outstanding service from North Penn VW. It’s the only place I trust for my Volkswagen. More

by BENR2502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2023

Dealership Rating
Employee Rating

Outstanding service, couldn’t be happier with the dealership! The technicians and entire service department were phenomenal! More

by SAMUEL.ARCIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2023

Dealership Rating
Employee Rating

Excellent and timely service; Gracious and friendly service staff, Caring and thorough techs. Satisfying experience. More

by JOHNSCHLEGEL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2023

Dealership Rating
Employee Rating

They do a fantastic job with service and information during your service appointment. Follow up is A+ More

by KEVIN.J.KOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2023

Dealership Rating
Employee Rating

I paid for a cleaning on my engine which did not help afterwards you wanted me pay thousands of dollars to do the cleaning. What did I paid or did your mechanica didn't do their job correctly. More

by jessica.demianicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2023

North Penn VW responded

Hello Jessica, Thank you for your recent visit with your Tiguan. Our technician did complete a courtesy diagnosis of the check engine light while your Tiguan was here for a maintenance service. He found the engine had misfire data stored and scoped the intake valves. There was significant carbon accumulation on the valves which led to his recommendation to perform a manual valve decarb service. We did recommend performing a preventative fuel induction service at 66k miles, which you elected to defer until 77k miles. When we completed this service 10,000 miles ago, no misfire coniditions were present or we would have recommended a different solution. Our service team did offer to credit the cost you paid towards the service, offering a 10,000 mile guarantee as a gesture of goodwill for service loyalty. We will extend this offer until the end of this month if you would like to have the recommended service completed. If you have any questions please contact us at 267-956-1145. Thank you, Ken Benton Service Manager

February 15, 2023

Dealership Rating
Employee Rating

Scheduling service has always been easy. Staff is polite and provides you updates as work on your car progresses. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 13, 2023

Dealership Rating
Employee Rating

Service was detailed and everyone there is so nice! And I loved that they washed my car!! More

by pattina92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2023

Dealership Rating
Employee Rating

This dealership is always easy to work with. They are accommodating and friendly staff. The work done on my car is great. More

by THELAFTY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2023

Dealership Rating
Employee Rating

Very helpful. Courteous and friendly My car was ready fast They answered all the questions I had with no problem More

by JOGUI9250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
20
...

Dealership Inventory (193 Vehicles)

used 2021 Volkswagen Atlas Cross Sport car, priced at $24,990
2021 Volkswagen Atlas Cross Sport
used
N/A exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $38,342
2026 Volkswagen Tiguan
new
monterey blue pearl exterior
Automatic
Front-wheel Drive
used 2021 Jeep Grand Cherokee car, priced at $27,170
2021 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2017 Nissan Rogue Sport car, priced at $12,849
2017 Nissan Rogue Sport
used
Magnetic Black exterior
Automatic
All-wheel Drive
used 2022 Volkswagen Atlas car, priced at $26,109
2022 Volkswagen Atlas
used
Racing Green Metallic exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $42,677
2026 Volkswagen Tiguan
new
Opal White w/Deep Black Roof exterior
Automatic
All-wheel Drive