Ken Benton
Ken Benton at North Penn VW

Ken Benton | Page 44

Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
445 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

4.9

445 Reviews

Write a Review

445 Reviews of Ken Benton

May 30, 2021

Dealership Rating
Employee Rating

The service was quick, easy and accessible. The rental office for the loaner car was also easy and efficient. No other comments at this time. More

by mhpruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 28, 2021

Dealership Rating
Employee Rating

The dealership is awesome I have been a customer there early 2000’s. I have only one complaint and I understand policy but they charge 160 to diagnose something even if your having it fixed there. I thin More

by dlitzen1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Notarianni , Erin

May 27, 2021

Dealership Rating
Employee Rating

This is the worst dealership to ever deal with. All I have had is issues and problems since getting my lease in 2018. Last time I called and the girl on the phone told me well I can go to another dealers More

by Kgsmith0424
Customer Service
Friendliness
Recommend Dealer
No
Jun 01, 2021

North Penn VW responded

Mr. Smith, We’re sorry that you’ve had a less than favorable ownership experience with your Tiguan since purchase. Our goal is to provide you with a quality VW that you will enjoy during the duration of ownership. We’ve worked with the manufacturer to repair the issues with your Tiguan to their specification, as efficiently and conveniently as possible. Understanding that there’s never a convenience to auto repair, we apologize for the time you’ve invested into having the car serviced I reviewed the recorded phone conversation you had with our appointment coordinator. She did advise that you could have your vehicle serviced by any VW dealership after you provided her feedback on your concerns with our technicians’ abilities to repair your vehicle. My understanding is all remaining concerns have been resolved as of May 12th. If you have any further concerns, please do not hesitate to contact our Service Department. Thank you again for your time and feedback. Regards, Ken Benton Service Manager 267-956-1145

May 12, 2021

Dealership Rating
Employee Rating

The service employees were great, friendly, organized, and helpful. The Payment Clerk was not friendly and I felt I was bothering-annoying her by simply paying my bill. Sad way to end my transaction. More

by Michael Cuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

North Penn VW responded

Good Afternoon Mr. Cuff, Thank you again for your recent visit. I appreciate you spending a few minutes to review your experience with me this afternoon. We look forward to seeing you again and offering you the service you expect and deserve! Please don't hesitate to reach me with any other concerns. Best Regards, Ken Benton Service Manager

May 10, 2021

Dealership Rating
Employee Rating

I love this place! The buying experience I had here with Greg Holland was so great, I decided to still return here for service. It has taken me years to find a VW dealer that I trust! This is the place !!! More

by MGeissinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Holland , Jake McLain

April 29, 2021

Dealership Rating
Employee Rating

Work was completed on time. Drop off and pickup were seamless. Very satisfied with this visit and the results. Would be happy to continue as a customer. More

by TWITKOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough

April 29, 2021

Dealership Rating
Employee Rating

Great as always , thanks for keeping the car alive and running ...looking to set records for mileage lol, this requires me to write too much lol More

by josh@rctransform.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2021

Dealership Rating
Employee Rating

Great job with the inspection of my vehicle and informing me of recommendation .and also a great job diagnosing the battery issue Thanks North Penn More

by TARPLOVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 23, 2021

Dealership Rating
Employee Rating

Two weeks out all is good. Weather not hot yet. Wait until summertime all past work has been great with no problems I hope this continues More

by Sumlerp885
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

This is the only dealership, that I've been to, that makes me feel very comfortable bringing my car for service. They always serviced my car in a timely fashion. I bang with this jawn..💯 More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
44

Dealership Inventory (213 Vehicles)

used 2012 Volkswagen GTI car, priced at $11,449
2012 Volkswagen GTI
used
N/A exterior
Manual
Front-wheel Drive
used 2024 Volkswagen Atlas car, priced at $30,485
2024 Volkswagen Atlas
used
Gray exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Atlas car, priced at $27,485
2024 Volkswagen Atlas
used
None exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Golf GTI car, priced at $45,330
2026 Volkswagen Golf GTI
new
Moonstone Gray exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $37,938
2026 Volkswagen Tiguan
new
Black exterior
Automatic
All-wheel Drive
used 2018 Volkswagen Tiguan car, priced at $14,479
2018 Volkswagen Tiguan
used
Green exterior
Automatic
All-wheel Drive