Ken Benton
Ken Benton at North Penn VW

Ken Benton | Page 21

Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.9
440 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

4.9

440 Reviews

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440 Reviews of Ken Benton

February 06, 2023

Dealership Rating
Employee Rating

Good people to deal with they just need to give me a great deal on my next lease More

by PERCOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough, Amanda Young , Jeff Applegate, John Balassis, Derek Fitchett, Jason Hartman, Ken Piccari, Shawn Shaffer, Tim Notoriani +5

February 03, 2023

Dealership Rating
Employee Rating

Prompt courtesy professional treatment for the last four years can't be happier We'll be investigating Ev soon More

by CHTH1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2023

Dealership Rating
Employee Rating

North Penn VW always provides Outstanding Service. Everyone there is incredibly friendly and helpful. It’s the only place I trust for VW services. More

by BENR2502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough, Amanda Young , Jeff Applegate, John Balassis, Derek Fitchett, Jason Hartman, Ken Piccari, Shawn Shaffer

January 30, 2023

Dealership Rating
Employee Rating

Evaluation of car's service needs varies visit by visit. A tendency to sell non vital services More

by MURPHYDZG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough , Charlie Zajatz

January 29, 2023

Dealership Rating
Employee Rating

Friendly and helpful staff- go beyond their job responsibilities- make you feel like a friend instead of a customer More

by JAYNELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Holland

January 26, 2023

Dealership Rating
Employee Rating

The North Penn service department is great. They always get my car serviced or fixed quickly. More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2023

Dealership Rating
Employee Rating

Didn’t notice on our 50k service visit that the car was past inspection. They just said it wouldn’t pass without repairs. Never offered or did inspection. When I said costs were too high after benchmark More

by Susan.e.lorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 23, 2023

North Penn VW responded

Good Morning Susan, Thank you for your recent visit to our service department. I apologize if there was oversight on the vehicle's inspection expiring. The technician recorded a 6/2023 expiration on our workorder so no recommendation was reviewed with you. Regarding the pricing, we did discuss your price comparison, and ultimately sourced aftermarket parts to find a price point you were comfortable with. We prefer to use OEM parts which are backed by a national parts and labor warranty and fit and function as designed for the vehicle, If you have any further concerns please do not hesitate to reach out to me. Best Regards, Ken Benton Service Manager 267-956-1145

January 21, 2023

Dealership Rating
Employee Rating

Very good, nice, fast. just after finish they forgot to call me. I called them at 4pm. Still good More

by Evaliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2023

Dealership Rating
Employee Rating

This dealer was very professional and easy to work with. Top notch service, as always. More

by WILLIAMWKANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Treichel, Gabriella Tano

January 14, 2023

Dealership Rating
Employee Rating

Great service Fair price Nice people Did not try to upsell Clean waiting area Return carb smelling nice More

by ELLENREGANBARBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Campacci, Jesse McDonough, Amanda Young , Erin Trotter

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