Ken Delk | Page 22

Straightforward and thorough Salesman Ken Delk was patient and knowledgeable with no high pressure sales pitch. I was referred to him by another satisfied family member and I Salesman Ken Delk was patient and knowledgeable with no high pressure sales pitch. I was referred to him by another satisfied family member and I was equally satisfied. Everyone I dealt with at the dealership was friendly and helpful which made for an easy transaction. More

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Best BMW Dealership in Northeast Ohio Tremendous experience. Everyone at the dealership is responsive and straight forward. The condition of the showroom and service is excellent. The sale Tremendous experience. Everyone at the dealership is responsive and straight forward. The condition of the showroom and service is excellent. The sales experience was not stressful. The genius hand off was very good. The service department is excellent, especially Brittaney Quick. I bring 3 cars to BMW Westlake for service which is over 36 miles one way from our home. There are 2 other dealerships closer, but the level of serviceat BMW Westlake is much better here and they are 100% honest. More

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New wagon. Excellent dealership. Highly recommend. Everyone was extremely helpful, knowledgeable. Made buying a breeze. I was impressed at how quickly the pa Excellent dealership. Highly recommend. Everyone was extremely helpful, knowledgeable. Made buying a breeze. I was impressed at how quickly the paperwork was completed and I was in and out without any hiccups. Great teamwork. More

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Purchased remotely from PA!!! I was a bit hesitant on purchasing a car remotely from PA; not laying eyes on the vehicle / test driving; however Ken made me feel at ease during the I was a bit hesitant on purchasing a car remotely from PA; not laying eyes on the vehicle / test driving; however Ken made me feel at ease during the complete process. The car simply checked all my boxes; and Ken made the stress of negotiating / purchasing hassle free -Evan More

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Great Experience It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quic It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quick and the the run through of the car by the genius Nate was thorough and efficient. More

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Great experience Ken Delk was a great help. Everything was done via email and phone due to scheduling conflicts. Very high level of professionalism. Once everything wa Ken Delk was a great help. Everything was done via email and phone due to scheduling conflicts. Very high level of professionalism. Once everything was agreed upon, we met and paperwork was quick and easy. Overall great experience. More

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Quick and simple I purchased a Certified pre-owned 328i through Ken and the process could not have been easier. I was able to fill out all application paperwork via em I purchased a Certified pre-owned 328i through Ken and the process could not have been easier. I was able to fill out all application paperwork via email. When it came time to pick up my car, they had everything ready and I was out the door in 20 minutes. Ken was a great help in finding the car that was right for me and was great about presenting me with all my options. Mike got my financing processed quickly and Nez was a huge help in walking me through all of the features on my car and I look forward to doing business with them again in the future. I would highly recommend Ken and BMW of Westlake to anyone looking for a BMW. More

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Excellent service dusing process of leasing my new BMW The entire process, from turning in my 2016 BMW at lease end to selecting and taking delivery of my new 2019 BMW, was excellent in terms of service an The entire process, from turning in my 2016 BMW at lease end to selecting and taking delivery of my new 2019 BMW, was excellent in terms of service and making me feel like a valued customer. I had about a one week gap between lease end and delivery of my new car. BMW Westlake providedme with a great loaner until my car came in. The employee who went over all of the features of my new car was very knowledgeable and helpful in expaining of things work. More

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Great experience at BMW of Westlake! Highly recommend! BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select the car we want, they make sure all incentives and bonus to us are applied and final price is fairly and clearly presented. Ken Delk is very responsible, knowledgable, and efficient. He helped us finding the car, test driving, working on the numbers. Mike Niedzwiecki helped on financing. Nez Faraj helped on going thru the features. Everyone is professional. Returning the old car and buying the new car all finished within half day. That's the great customer services! More

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Outstanding! My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or mor My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or more knowledgeable. Ken was outstanding and Mike made the paperwork a breeze. It only took us 2 visits and we walked away with 2 cars. Neat and simple and 2 good deals. More

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