Ken Dunaway
Ken Dunaway at Autohaus on Edens

Ken Dunaway | Page 28

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.8
469 Reviews
4.8

469 Reviews

Write a Review

469 Reviews of Ken Dunaway

October 20, 2020

Dealership Rating
Employee Rating

I was supposed to be texted when the car was ready and I never was. Then I waited 20 minutes for someone to check me out. More

by EMER2740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Lood

Oct 21, 2020

Autohaus on Edens responded

Hello Steven, Thank you for taking the time to share your experience. We apologize for the longer than normal wait time. This is not typical. In regards to not receiving a text message. Unfortunately you previously opted out of our text message communication. If you would like us to opt you back in we would be happy to do so! We respect your time. For your convenience we would like to provide Valet service for your vehicle the next time it is due. Thank you again for your feedback, we look forward to hearing from you!

October 08, 2020

Dealership Rating
Employee Rating

Ken was excellent as always. Ken was excellent as Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. Ken was excellent as always. More

by VITALYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2020

Dealership Rating
Employee Rating

It’s always so easy to have my car serviced at Autohaus. Cindi gets me checked in with Ken my service advisor. She gets my loaner and I’m out on my way. Ken texts me when the car goes in and the prognosis a More

by JENKAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

September 29, 2020

Dealership Rating
Employee Rating

Very professional staff, service personnel were engaging and helpful. All my questions were answered and addressed. I will definitely be returning to AutoHaus for service on my car in the future. More

by ZEPHYRJ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 23, 2020

Dealership Rating
Employee Rating

Ken couldn’t be more helpful and professional.Trent in sales also was extremely patient, professional, and helpful. Autohaus is fortunate to have these two representing them More

by MLEWIS2642
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

September 22, 2020

Dealership Rating
Employee Rating

32 years of great deals and fantastic service. Between Oleg and Ken Dunaway you cannot get any better than that. Thank you for an excellent experience. More

by Bholdings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oleg Shmuylovskiy , Damien Galvin

September 17, 2020

Dealership Rating
Employee Rating

Excelent service the best top notch super awesome couldn’t be better thank you job well done good service quality job the best spectacular cool More

by VICTOR34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Cindi Link, Ryan Mulhern , Kevin Crokin, Prem Parikh, James Riley, Terry Stailey

September 14, 2020

Dealership Rating
Employee Rating

Exceptional service across the board. Attended the service in need and additional items that needed to be addressed that were found. Ken Dunaway in particular, but the whole dealership stands out as a More

by EDANTE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia

Sep 18, 2020

Autohaus on Edens responded

Thank you very much for sharing your 5-Star experience. We are happy to see that Ken and Ed took great care of you. Thank you for your patronage!

September 08, 2020

Dealership Rating
Employee Rating

It was refreshing to not have to fight to get service done. In today's world, customer service, quite frankly, sucks. Sorry to be so blunt. But you guys definitely changed that vision around. Thank More

by sgoldner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Cindi Link, Ryan Mulhern , Kevin Crokin, Prem Parikh, James Riley, Terry Stailey

September 04, 2020

Dealership Rating
Employee Rating

Great wonderful. Ken was not only friendly and professional but kept me informed via text and had work checked that I didn’t know to ask for. Wonderful experience bringing in my car!! More

by ITHHTI
Recommend Dealer
Yes
...
28
...

Dealership Inventory (273 Vehicles)

new 2026 Mercedes-Benz GLE 350 car, priced at $77,965
2026 Mercedes-Benz GLE 350
new
Polar White exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLC 300 car, priced at $32,444
2022 Mercedes-Benz GLC 300
used
Lunar Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $75,715
2026 Mercedes-Benz GLE 350
new
Obsidian Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG GLE 63 car, priced at $145,385
2026 Mercedes-Benz AMG GLE 63
new
Moonlight White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $71,335
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLE 450 car, priced at $71,990
2026 Mercedes-Benz GLE 450
used
Polar White exterior
Automatic
All-wheel Drive