"Thorough and Kind"
- saema qadri
Ken was a great person to work with right from the start, he listened to all of my needs and helped me find the right fit for my situation. He worked with getting me the best deal and also worked promptly and closely with me even when I needed a light changed on the vehicle. He always made sure to get back to me right away and kept me updated with any changes. He was always very courteous and never made me feel rushed nor did he make me feel like my questions were unimportant.
I had been shopping for a long time and a lot of the dealers I went to were not attentive and did not have the patience or interest to answer my questions or find the answers to my questions.
I felt Ken did a great job with all of my very detailed questions and overall he made the experience very memorable and I felt comfortable and secure throughout the purchase. Great first car buying experience!
Ken has been fabulous helping me with cars and through the process and I have enjoyed my interaction with this dealership for many many years
"Pleasureable, no hassle buying experience "
I recently worked with Ken to lease a 2017 x5. The entire experience was easy, well coordinated and hassle free. I had Ken build me a car through BMW because Knauz did not have the exact car that I was looking for. I did not feel pressured to lease a car that they had in stock which I appreciated. I had some special requests which were accommodated without a problem. I would highly recommend working with Ken to purchase a vehicle. Also, I had a great experience with Spencer, BMW Genius, during delivery.
"Very impressed with the staff and service!"
- Kim G.
With this being my first car buying experience, I could not be more grateful for how smoothly it went thanks to the work of my salesman, Ken Gibadlo, and the whole team at Knauz. Ken was very friendly, knowledgeable, and actually made the whole process fun--not something you often hear about car buying. Spencer, one of their "Geniuses", did a fantastic job getting me set up and showing me all the features of the car, and even offered to have me come back in a few weeks for a refresher. Worth noting that the financing portion of my experience was also incredibly efficient and painless. I would highly recommend specifically Ken and Spencer, and certainly the rest of the team at Knauz for their superior service!
"Excellent buying experience"
This was my first purchase at Knauz and I cannot say enough about my sales associate, Ken Gibadlo. Friendly, knowledgeable, and willing to make the car buying experience rather fun.
"Highly Recommended! GREAT Service. "
This is now my 3rd car purchased from Knauz (2nd BMW). Excellent sales team. Easy to work with. Stop in to see Ken Gibadlo at Knauz BMW and he will make sure you walk out happy. Flawless execution to close the deal in less than 1.5 hours. Thanks to Doug Kamp also.
"Long distance purchase a cinch!"
I had a great experience working with Ken Gibadlo on buying a car from 900 miles away. He was available for my many questions and went on to help secure car shopping too. When Ken was going to be away from the dealership he had others available at all times to help me out. Give these guys a call!
"Out of State Buyer - Completely Satisfied"
Team Knauz was excellent. A very satisfying experience even from out of state.
Ken and I worked through the numbers before I made a 4 hour trip to Chicago. Once there it was a very enjoyable experience working with Ken and Doug. They have a high commitment to customer service.
- Scott & Kris
Great people to work with. Very professional. Comfortable environment. Great service. Ken was extremely informative and promptly answered all of my wife's questions regarding her concerns.
I would gladly purchase a BMW from Ken next time.
"A phenomenal car buying experience"
Just as good as the drive on the 2016 X5 is - the warmth of the people at Karl Knauz is amazing. In working with Ken Gibadlo, the experience of car buying could not have been better. We were thoroughly pleased with the entire process. Buying a car from out-of-state can be stressful, but we did not feel that for even a bit. Truly a wonderful group of people -