Ken Hanscom | Page 2
Service Director
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
121 Reviews
Write a Review121 Reviews of Ken Hanscom
June 23, 2024
Vitaly, Ken and the team are awesome. Our family has been bringing our cars for service with them for ages now. Vitaly works hard to provide great service and ensure our cars are running Our family has been bringing our cars for service with them for ages now. Vitaly works hard to provide great service and ensure our cars are running well. They are the reason we keep going back and why we recommend our friends to as well. More
Other Employees Tagged: Vitaliy Khlebnikov , Michael Goodman
June 03, 2024
I took a long time to decide; and worked with 2 different sales people. Diego was amazing; he is not there anymore. Worked with Mo who is great. Special shout out to Michael Roy who is the General Sales Mana sales people. Diego was amazing; he is not there anymore. Worked with Mo who is great. Special shout out to Michael Roy who is the General Sales Manager — he is friendly and capable. And Ed Sarecky worked to give me a reasonable price for my Crosstrek. The Business Manager was not great; and when I brought that to the attention of Michael and Ed they were responsive and took care of it. They are a friendly space; and it was easy to work with them More
Other Employees Tagged: Michael Roy, Eddie Sarecky, Vitaliy Khlebnikov, Muhammed Zeidan, James Cooch , Jim Walker
February 06, 2024
Herb Gordon Subaru service dept is just the best service dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommod dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommodating and makes sure his customers are satisfied. I could never leave this service dept. they are like having a mechanic in the family. More
Other Employees Tagged: Greg Edwards, Vitaliy Khlebnikov, Rodney Rogers , Harry Price
December 19, 2023
Herb Gordon Subaru is the best in terms of customer service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. service and overall friendliness. I love my Subaru even more because these guys take such good care of my car. More
Other Employees Tagged: Vitaliy Khlebnikov, Rodney Rogers , Michael Goodman
October 17, 2023
I have been coming to this dealership since 2005 when I purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealersh purchased an outback XT. The service department has always treated me very well, and is the reason why I continue to purchase cars from this dealership. Vitaliy and Ken are excellent service managers. More
Other Employees Tagged: Vitaliy Khlebnikov, Rodney Rogers
August 20, 2023
Quick and easy service. Quality overview of work and always a lovely group of people ready to provide good service. Quality overview of work and always a lovely group of people ready to provide good service. More
Other Employees Tagged: Michael Roy, Eddie Sarecky, Vitaliy Khlebnikov, Rodney Rogers , Marc Dorfman
July 07, 2023
Another great experience with Vitaliy. Why didn't I find him sooner. He makes Subaru service a pleasure. Why didn't I find him sooner. He makes Subaru service a pleasure. More
Other Employees Tagged: Vitaliy Khlebnikov, Rodney Rogers, Jerell Latham , Michael Carey, Michael Goodman, Luis Prada, Harry Price
May 31, 2023
Vitaliy is always straight forward honest. He is a pleasure to deal with. I always feel he has my best interest in mind. He is a pleasure to deal with. I always feel he has my best interest in mind. More
Other Employees Tagged: Vitaliy Khlebnikov, Rodney Rogers, Jerell Latham , Michael Carey, Michael Goodman, Luis Prada, Harry Price
May 05, 2023
GREAT SERVICE GREAT PEOPLE TO WORK WITH . always kind and responsive. WORK COMPLETED ON TIME EVERY TIME always kind and responsive. WORK COMPLETED ON TIME EVERY TIME More
Other Employees Tagged: Vitaliy Khlebnikov

