Dealership Experience
32 yrs, 4 mos
Industry Experience
28 yrs, 5 mos
84 Reviews
Write a Review84 Reviews of Ken Piccari
January 10, 2019
Service I have been going to North Penn VW for almost 5 years. From the purchase of my car, to any service, parts, or issues and questions, they have been exc I have been going to North Penn VW for almost 5 years. From the purchase of my car, to any service, parts, or issues and questions, they have been excellent and easy to work with. More
Other Employees Tagged: Matthew Treichel
December 28, 2018
courteous, efficient, and honest . . . and did I mention, "honest" last minute headlamp failure, not wanting to driver through Montgomery County with a possible vehicle citation, . . . and did I mention, "honest" last minute headlamp failure, not wanting to driver through Montgomery County with a possible vehicle citation, within the next day of having called them service had accommodated me they truly are interested in "long term relationships" - not a "quick sale" - and they will have me as a customer for the life of the vehicle (sorry, Ken, I am going to keep coming back :) ) More
Other Employees Tagged: Jorge Campacci , Derek Fitchett, Fred Shelp
December 23, 2018
Continued excellence I own a 2013 Jetta. I bought the vehicle at North Penn. I've taken it in for body work twice, and for regular service twice. In all instances they pro I own a 2013 Jetta. I bought the vehicle at North Penn. I've taken it in for body work twice, and for regular service twice. In all instances they provide fair prices, and good recommendations in simple terms. More
December 05, 2018
Where friends go to buy their car As always North Penn excels in all aspects of car buying— helpful friendly advise backed by tons of product knowledge— every part of the dealership is As always North Penn excels in all aspects of car buying— helpful friendly advise backed by tons of product knowledge— every part of the dealership is top notch — service sales rental all of it is great More
Other Employees Tagged: Tim Notarianni , Derek Fitchett
November 19, 2018
Excellent I had a oil change and windshield wipers replaced and Erin Trotter was extremely professional and gave excellent customer service as always. My experi I had a oil change and windshield wipers replaced and Erin Trotter was extremely professional and gave excellent customer service as always. My experience was Excellent. More
Other Employees Tagged: Jeff Applegate, Joe Dephilipo, Jorge Campacci , Fred Shelp
November 12, 2018
Always welcoming ; feels like family... they know me and my car. They suggest services that are near the due date --this helps me manage my time; and they respect if ; feels like family... they know me and my car. They suggest services that are near the due date --this helps me manage my time; and they respect if I decline. More
Other Employees Tagged: i thought Ken was Service, not Collision
October 23, 2018
Thorough and Expeditious Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have State Inspection/Emissions done while I was there as well. I took them up on the offer and once again I was pleased with the service and expeditiosness. More
Other Employees Tagged: Joe Dephilipo , Front Desk and another person from service(don't know names)
October 17, 2018
quick, efficient oil & filter change service I have bee using North Penn for 19 years. They always do things right. My 2007 Jetta Turbo purchased here now has 114,567 miles. I have bee using North Penn for 19 years. They always do things right. My 2007 Jetta Turbo purchased here now has 114,567 miles. More
Other Employees Tagged: Tim Notarianni, Jorge Campacci , Jim Magarity, Erin Trotter, Service is the best
September 28, 2018
they are HONEST, and want long-term relationships , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues," as other dealers, to "fix" - they have enough honestly generated business / as well as HONEST - did I mention, "HONEST" - their service team is most competent / having been an automotive enthusiast I have known more than most service writers - NOT the ones at NorthPenn . . . they are great! More
Other Employees Tagged: Derek Fitchett
September 24, 2018
The best customer service around the North Penn area I bought my car in 2014 and I bring it back for servicing at North Penn Imports. Their customer service reps are the best especially Erin. She is very I bought my car in 2014 and I bring it back for servicing at North Penn Imports. Their customer service reps are the best especially Erin. She is very knowledgeable & friendly. She helps answering questions on the phone & in person. I don’t mind waiting for my car because they always keep me updated on what’s going on with my car. I recommend North Penn Imports to any one I know that is searching for a car. They are the best. More
Other Employees Tagged: Jeff Applegate, Tim Notarianni , Derek Fitchett, Erin Trotter in service & I think it’s Donna at the collision center.