Ken Vachris
Ken Vachris at Rallye Motors

Ken Vachris | Page 14

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
613 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.9

613 Reviews

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613 Reviews of Ken Vachris

May 27, 2024

Dealership Rating
Employee Rating

Excellent customer service and the dealer explains thoroughly about the job to be completed. Received my car in a timely manner. Thank You !! More

by vaishali430
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received excellent customer service and thorough explanations about the job. It's great to know your car was ready in a timely manner. We appreciate your support!

May 25, 2024

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John is knowledgeable, patient and very customer focused. He worked on all my cars and I specifically ask for him by name. No one else services my car. I trust him He is an asset to Rallye Thank you John More

by MAXEEN.GOODING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 26, 2024

Rallye Motors responded

John is indeed an invaluable member of our team, and we're delighted to hear about your positive experiences with him. Your trust and loyalty mean a lot to us, and we're grateful for the opportunity to serve you. We'll be sure to pass along your kind words to John. Thank you for choosing Rallye for your service needs!

May 25, 2024

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The service at Rallye is excellent from the moment I walked in Ken greeted me at the front desk. He listen to the situation I had going on with my car. He took the time out to go over every single detai More

by Lori
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2024

Rallye Motors responded

We're thrilled to hear about your excellent service experience at Rallye Motors with Ken! It's great to know that he provided thorough and informative service, keeping you informed every step of the way. We appreciate your kind words and look forward to helping you again with any future needs.

May 09, 2024

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This is the second time that I have had to change the same part on my EQE... there has to be another solution for this problem. The service was great! More

by CARLALEILANI
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Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

May 09, 2024

Rallye Motors responded

We appreciate your feedback and are glad to hear that you had a positive service experience despite the recurring issue with your EQE. Our team will look into this matter further to find a long-term solution for you. Thank you for your continued support and for bringing this to our attention. If you have any further concerns, please don't hesitate to reach out.

April 21, 2024

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Kenny and the service team at Rallye are exceptional, always reliable, professional, and knowledgeable . They are the reason we keep coming back to Rallye Motors. More

by JSCHLOSS
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Recommend Dealer
Yes
Apr 24, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Kenny and the service team members were able to take care of your vehicle in a timely manner!

April 21, 2024

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Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
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Recommend Dealer
No
Apr 29, 2024

Rallye Motors responded

We apologize for the inconvenience, but it seems that we're unable to locate you in our system. Could you please provide us with additional information such as full name and time of visit? We're here to assist you.

April 19, 2024

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Kenny is the best! As always, he answered all my questions very patiently and professionally. I got a nail in 2 tires respectively and I was not in a great mood this mo More

by BRUCE_YUAN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that Kenny was able to take care of your vehicle in a timely manner!

April 19, 2024

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Excellent experience with the service department. Could not ask for a better experience, from appointment to delivery thank you More

by RUDYCORONA01
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Recommend Dealer
Yes
Apr 20, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 07, 2024

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It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you More

by MASHRIQILAW
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Recommend Dealer
Yes
Apr 07, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Jerry Sherry as well.

April 06, 2024

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Employee Rating

Consistent communication with the same staff member helps a lot. Avoids misunderstandings and problems resolved better. Thanks for Ken Vachris. More

by MFERAZZOLI
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Workmanship
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Recommend Dealer
Yes
Apr 07, 2024

Rallye Motors responded

Thank you so much for the review! We are very glad to hear to hear that Ken Vachris made sure you had such a positive service experience at our dealership!

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