Kenneth "Rags" Jones
Kenneth "Rags" Jones at Wolfchase Honda
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Kenneth "Rags" Jones | Page 6

Service Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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4.9
301 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

35 yrs, 3 mos

Languages Spoken

English English

4.9

301 Reviews

Write a Review

301 Reviews of Kenneth "Rags" Jones

April 01, 2021

Dealership Rating
Employee Rating

Our experience was great. We will be back. I don’t know why I am required to write 25 words. Y’all asking too much. More

by KEBA_TREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Keba, thanks for the 5-star rating and the excellent feedback. I understand your feelings about the 25 words, it's just something that DealerRater requires because they want to hear a little more detail about your experience, so we appreciate you accommodating that requirement. We value your business and look forward to serving you again.

March 30, 2021

Dealership Rating
Employee Rating

Kenneth was awesome got me in and out quickly! He even gave me a print out of all the services to come for my car, which helped me to plan with my other Honda as well! Thank you again bud! More

by Tiffany M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Thanks, Tiffany, for taking the time out of your day to provide feedback regarding your recent visit to our Service Department. We're so happy to hear that you enjoyed your service experience provided by Kenneth, as he is a valued member of our Service Team. We value your loyalty and look forward to serving you again.

March 24, 2021

Dealership Rating
Employee Rating

Thank you for the excellent service! Mr. Jones took outstanding care of us. Everyone there is extremely professional and helpful. We will certainly be return customers and recommend everyone we know More

by HENDRICKSTANYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2021

Wolfchase Honda responded

it's great to hear that your recent visit earned our team a 5-star rating! It's also great to know that it's an experience that you'd recommend to everyone you know. That's one of the best compliments we can receive. Thank you for taking the time to share such amazing feedback, we truly appreciate it.

March 20, 2021

Dealership Rating
Employee Rating

In being a HONDA owner since 2016 (purchasing from Wolfchase Honda), I’ve always received excellent service which over the years has led me to travel the extra distance to Wolfchase Honda although oft More

by KRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Thank you for taking the time to provide feedback regarding your recent service experience. I sincerely apologize for the level of service you received from our Advisor, Kenneth. I will certainly share your comments with our Service Director, who can review your experience with all parties involved and take the appropriate action. If you would like to elaborate on your experience, please just respond privately to me here and I will make sure the details get forwarded with the rest of the review as well. We value your loyalty over the years and your opinion as well.

March 16, 2021

Dealership Rating
Employee Rating

Fast service and excellent customer service . My go to dealership for servicing all of my Honda vehicles. There's no place like wolfchase Honda. They are #1 More

by Ink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Wow, thanks for your amazing comments and your 5-star ratings! We love to hear this kind of feedback from our loyal customers. We truly appreciate your patronage and look forward to serving you and your Hondas again.

March 09, 2021

Dealership Rating
Employee Rating

They were friendly, helpful, and professional. I made an appointment easily online. Drop-off was seamless and my car was ready before I expected it! More

by ambgei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis

Mar 26, 2021

Wolfchase Honda responded

Thanks so much for your amazing feedback. It's so awesome to hear that your servuce experience was so easy, that's exactly what we strive for. I'm happy to hear that you enjoyed dealing with Kenneth, as he is a valued member of our Service Team. We value your business and look forward to serving you again.

March 06, 2021

Dealership Rating
Employee Rating

Very happy with the service department great service enjoyed keep up the awesome job plan on bring all my vehicles to you from now on More

by CARLOS-WHITE
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Skylar Lewis, Yeen Briceno, Donnie Fulkerson, John Tierney , Les Kruger, Lea Lawrence, Josh Matson, Mario Rossi

March 04, 2021

Dealership Rating
Employee Rating

I have taken my 2014 Honda Civic to this service dept since I purchased it in May of 2014. They have always done excellent work and are very friendly. I would recommend to anyone who wants good service More

by alfanoralfn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 03, 2021

Dealership Rating
Employee Rating

I really appreciate the service I receive from Wolfchase Honda. It was remains consistent. I have sealt with several service technicians and each one has been professional. More

by donaldbr76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 26, 2021

Dealership Rating
Employee Rating

The service representative did a very good job. I was not harress into buying more service. Outstanding job!!!!!! I wish it would be like that always More

by RRAY20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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