Kenny Jones | Page 13

We are from out of town and while visiting Chattanooga one weekend we stopped by Cleveland of Toyota and met Kenny. He stayed way after closing time talking with us. He assured us he would let us know w one weekend we stopped by Cleveland of Toyota and met Kenny. He stayed way after closing time talking with us. He assured us he would let us know what was in the next allocation. Sure enough he got us exactly what we wanted. During the waiting time, we stayed in contact, the communication was open which made us feel confident. He assured us our name was on that vehicle and no one would test drive it. He stayed true to his word and when we got there, it had 2 miles on it and he said he didn't even allow anyone to sit it in. The buying experience was open and transparent and finance was very thorough and answered all our questions. We couldn't be happier with the experience and the service. It was well worth it to travel to pick-up our dream car that will hopefully last us a very long time. Isaiah was excellent with going over the tech portion of the Grand Highlander, and boy oh boy it is chuck full tech! Tyler Ratledge was a real whiz with the financing and got us through nice and smooth. Thanks Everyone! More

Report | Print

WOW just WOW, who knew a dealership could be so great. I had been looking for particular vehicle for a while with no luck. I started calling around I happened upon this one. Katie Baker helped me find a I had been looking for particular vehicle for a while with no luck. I started calling around I happened upon this one. Katie Baker helped me find a car that was being built, she kept me updated and answered all my questions at this stage. She called when the vehicle was on its way and introduced me to Kenny Jones our salesman. The communication and service was phenomenal from Kenny. Julian Allinder the finance associate was very thorough, answered all our questions and again the service level and communication was excellent. When we are in the market again for another vehicle this dealership will be my first phone call. The vibe of the whole place was happy. Great leadership that can have happy employees and deliver 5 star service. Kudos More

Report | Print

Very good experience over all. The detail job could been better as sticker reside was left on the windows and some plastic inside. But would still give 5 stars The detail job could been better as sticker reside was left on the windows and some plastic inside. But would still give 5 stars More

Report | Print

Kenny Jones and Crystal Thompson did a phenomenal job helping get us in the the truck we wanted! helping get us in the the truck we wanted! More

Report | Print

From the time we met Kenny Jones on the sales lot until 3 weeks after the sale, this dealership and staff have proven to me that service and customer care is their number 1 priority. I can't remember being t weeks after the sale, this dealership and staff have proven to me that service and customer care is their number 1 priority. I can't remember being treated with such genuine kindness and concern for my needs at any other dealership. More

Report | Print

Kenny Jones and Lenzie are great in helping us to find/purchase our dream car. They are very professional and customer-friendly. Great services. We will highly recommend to our freinds. find/purchase our dream car. They are very professional and customer-friendly. Great services. We will highly recommend to our freinds. More

Report | Print

This Dealership made it a priority to make sure that I enjoyed the entire experience enjoyed the entire experience More

Report | Print

I just purchased a new Camry at this dealership and was very pleased with the service I received. Everyone was so helpful especially Kenny Jones and Julien and Jason. very pleased with the service I received. Everyone was so helpful especially Kenny Jones and Julien and Jason. More

Report | Print