Kenny Jones | Page 12

My experience at Toyota of Cleveland was great; this was my first large purchase of a new vehicle, and Kenny Jones was a delight to work with. He helped guide us step-by-step through the process, and was ve my first large purchase of a new vehicle, and Kenny Jones was a delight to work with. He helped guide us step-by-step through the process, and was very understanding and willing to assist with any questions or concerns had about the vehicle or the process of buying— even going above and beyond at times. Tyler Ratledge helped us secure a wonderful rate of interest on a financing, and Taylor Alton was happy to answer any questions about the warranty and what it would cover during the buying process. I walked away from the process ecstatic about my newest purchase with their help! My Rav4 drives beautifully, and is overall just a gorgeous vehicle that I'm looking forward to driving. Thank you! More

Report | Print

My salesman Kenny jones are helpful, knowledgeable and nice person. So are finance manager Taylor Alton. Toyota of Cleveland are better than capitol Toyota because they don’t add on something that you don nice person. So are finance manager Taylor Alton. Toyota of Cleveland are better than capitol Toyota because they don’t add on something that you don’t need like capitol Toyota! More

Report | Print

Kenny Jones, our salesman, was helpful and friendly. He was knowledgeable, straightforward, and trustworthy (something I don't typically say about the car buying experience). The whole team was great. T He was knowledgeable, straightforward, and trustworthy (something I don't typically say about the car buying experience). The whole team was great. They were all very friendly and helpful. Kenny was fast to respond to our questions via text or phone call. I will recommend to family and friends. Crystal Thompson in the finance department was also great to work with. More

Report | Print

The buying process was very easy. Our salesman Kenny Jones was helpful and friendly. He made sure we were informed as soon as our SUV hit the ground in their parking lot. Their fin Our salesman Kenny Jones was helpful and friendly. He made sure we were informed as soon as our SUV hit the ground in their parking lot. Their finance managers Taylor and Tyler were also very helpful and pleasant to work with. It was a great experience. More

Report | Print

Our overall experience was excellent. We showed up expecting to be mobbed by several of the individuals working there, but were able to walk all around the lot on our own picking out cars We showed up expecting to be mobbed by several of the individuals working there, but were able to walk all around the lot on our own picking out cars we liked - already planning on a Highlander. When we got back to the main office, we were greeted by Kenny Jones. He was very accommodating, not the least bit pushy, and rode us around to check out and try several different vehicles. He was very personable, listened to what we said and answered all our questions. After we picked the car, filled out all the paperwork (which, obviously, was the worst part with what seemed like hundreds of documents to sign), he stayed with us to ensure we had our phones pared with the new vehicle, and was very willing to help us understand the buttons and screen. Our experience with Julien Allinder went great. I was planning on not obtaining any further warranty coverage, but he explained very well what was available and all a la carte. We chose the couple we felt would benefit us the most, and the rest went smoothly. More

Report | Print

One of my the better car buying experiences. Kenny Jones was the salesman I dealt with, he did a good job. Everyone was friendly, I felt no pressure to buy. I have no buyer’s remorse. I would b Kenny Jones was the salesman I dealt with, he did a good job. Everyone was friendly, I felt no pressure to buy. I have no buyer’s remorse. I would buy another car from them. More

Report | Print

They were nice trustworthy didn't mind that we had our kids. And we're very informative about the car we bought. kids. And we're very informative about the car we bought. More

Report | Print

Fast, friendly, and professional. Even though I wanted the cheapest car on the lot Kenny Jones made sure I was taken care of. He even got the service department to do some maintenance Even though I wanted the cheapest car on the lot Kenny Jones made sure I was taken care of. He even got the service department to do some maintenance on the car before I bought it and ordered a part for me. More

Report | Print

Easy and great experience. Great communication but not pushy. Very helpful. Give them a shot. Great communication but not pushy. Very helpful. Give them a shot. More

Report | Print

Knowledgeable and friendly sales. Kenny Jones was our salesman. He was not pushy and did not rush us. Kenny Jones was our salesman. He was not pushy and did not rush us. More

Report | Print