"Great Deal with a great attitude"
I appreciate all the assistance you have provided me for the 2nd lease, Thank you for being an honorable Gentleman that made it so easy..
"Thank you Karl Alvarez and Steve Vendon."
This is my 2nd lease with Ferman BMW,
Sales Manager Karl Alvarez, sales associate Steve Vendon and Kenny Russell were the reason I returned.
Also special thanks to Scott Douglas for being kind and accomodating to me,
I apprecited all of your assistance.
"Cooper & the i 8"
My Salesperson is Kenny Russell. When we purchased our X1 he was very knowledgeable about the vehicle and was truly friendly. We had to purchase this car from him we was that good. It's been almost 2 years since we made our purchase and could not be happier with the vehicle and when we need to purchase another car it will be through him and Ferman.
Our grandson Cooper (6 years old) is on the Autism Spectrum and whenever we come, usually every other week or so (Cooper is a car guy) and loves BMW & Mini Coopers we are always treated with kindness and respect. A few weeks ago Cooper was having a conversation with the GM and he was so impressed with Cooper's knowledge of cars in general he gave him a model of an i8. Cooper immediately knew what it was and asked for a ride in an i8. Paul Scaglione heard of Cooper's request and made it happen this past Saturday. As Cooper entered the service area all the Service Reps and anyone who was there clapped as Cooper entered the i8 and had his ride. Today is Sunday and he is still telling everyone about his ride. Thank you very much Paul & Ferman BMW for making my grandson a very happy little guy and a customer for life. WOW you guys are more than a car dealership!
"Kenny is great"
Staff works well with you and responds to questions Getting the loan was easy and the rate was good
Have used service several times the are good
"Super dooper service "
Very good service from Tomas Hernandez in Spanish language and very knowledgeable sales person Kenny Russell that explained all the functions of my new vehicle. It is a good place to buy a BMW.
"Always fast reliable service "
Marc and Darlene are always very accomadating and quick when I bring in my meeting. I live in Land O lakes and choose Ferman everytime over the competitors. Highly recommend.
"My experience was great "
Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff.
"Quickly helped me in my moment of need"
The staff of Ferman BMW was amazing, so friendly and very helpful. I had an unexpected problem with my just purchased vehicle, the staff sprung into action and helped me with a walk in appointment to resolve my issue. They were so friendly and everyone seemed to genuinely want to help me. I feel like the staff is exceptional and everyone I meet seems like we've known each other for years.
"Exceptional service and dedication "
My experience at Ferman BMW was a joy. They took the time to cater to my needs and weren’t simply trying to push a vehicle. The staff went above and beyond to make sure my expectations weren’t only met but exceeded. I’ll certainly be coming back for my next purchase and look forward to working with the staff in service. Keep up the great work!
Other Employees Tagged:
"Actually enjoyed purchasing a vehicle!"
I had the opportunity work with both Alexis and Kenneth on a purchase of a certified used BMW. Both did a outstand job working with me. I am NOT a BMW type person and honestly didn't feel comfortable when I first walked in. However, Alexis went the extra mile to make me feel at home in the dealership. Over the course of a couple of Months they found the right car for me. Kenneth may be the most knowledge salesperson I have dealt with when it comes to getting the most out of your vehicle. I would recommend either of these professional sales people for you next car purchase!
Other Employees Tagged: