Kenny Wilder | Page 19

Easy, no pressure. Everyone was so friendly and helpful. Professional. In and out in less than 2 hours! Went out of their way to satisfy this customer. Will definitely Everyone was so friendly and helpful. Professional. In and out in less than 2 hours! Went out of their way to satisfy this customer. Will definitely come here for my next vehicle! More

by Tim Kenney Verified Customer Verified Customer

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Bill was very helpful in our purchase. He is very knowledgeable of the Subaru product.. I have been a Toyota owner for many years. Hopeful that our Subaru ownerships is as satisfactory He is very knowledgeable of the Subaru product.. I have been a Toyota owner for many years. Hopeful that our Subaru ownerships is as satisfactory.. More

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This is our fourth car from James and Five Star. Excellent service and always prompt and courteous. Would highly recommend and will return again. Excellent service and always prompt and courteous. Would highly recommend and will return again. More

by kustermichael Verified Customer Verified Customer

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BB is a great salesman. - makes you feel at home.- very professional and most courteous - makes you feel at home.- very professional and most courteous More

by rtay052271 Verified Customer Verified Customer

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Clay was great. He worked hard to find the right deal for me and my budget. I was frustrated however when 4 days later I received a phone call from Kenny in finance He worked hard to find the right deal for me and my budget. I was frustrated however when 4 days later I received a phone call from Kenny in finance department stating that his GSM decided not to work with the lender I signed a contract with. I had a difficult time getting into a vehicle already due to my credit score being lower than I thought initially. It was super frustrating and stressful for me. He said he would call me back but I waited 3 hours nearly and sent an email. I didn’t understand why their GSM would tell them to go ahead and finance it and then backtrack 4 days later after I had already been driving and insuring the car. It seemed pretty crappy to me to go back on a signed contract and $8500 down payment. Fortunately Clay called back later and said he had spoken with them and they decided to do the right thing and honor the contract with the lender this time. But like, dang. That was super uncool and unnecessary in my opinion. I also was frustrated that I didn’t receive my temporary registration paper and copies of everything I had signed until I had to contact them Monday and ask for them. I was recommended to them by two close friends, and I’ve heard nothing but great things about Five star Subaru, but I honestly do feel like they dropped the ball with me. Kinda a bummer More

by embersmomma1222 Verified Customer Verified Customer

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This was an amazing experience. My salesman Myles took the time with me and didn't pressure me at all. I changed my mind a few times during the process of ordering my car and ever My salesman Myles took the time with me and didn't pressure me at all. I changed my mind a few times during the process of ordering my car and every time I called him it was not a problem I can change that for you. This is how a car dealership should work. I would highly recommend Five Star Subaru. More

by glenda3 Verified Customer Verified Customer

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Excellent salesman with a lot of knowledge about what a customer needs and wants. No unwanted upselling. Management would not do a home delivery was the only downside. Flexible to deliver the car at the de customer needs and wants. No unwanted upselling. Management would not do a home delivery was the only downside. Flexible to deliver the car at the dealership. More

by j.dito Verified Customer Verified Customer

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Jeremy was so great about keeping me informed on the status of our car. Very personal and professional. status of our car. Very personal and professional. More

by tashadix Verified Customer Verified Customer

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Absolutely fantastic! ! Everyone treated us like we were family. Nick made sure all of our questions were answered and took the time we needed to make the best decision fo ! Everyone treated us like we were family. Nick made sure all of our questions were answered and took the time we needed to make the best decision for us. We have a new Outback Touring XT and we love it. Thanks to everyone. More

by C.BRUNER Verified Customer Verified Customer

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It was a pleasure buying my smooth and easy and Derek was fantastic and listened to what I asked for fantastic and listened to what I asked for More

by nana91375 Verified Customer Verified Customer

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